Director, Registrar Services
Company: Adtalem Global Education
Posted on: June 16, 2022
Opportunity at a Glance:
The individual in this position is responsible for the leadership
and strategic direction of functional team managers for Registrar
Operations in the Institutional Support Services department. The
expectations of this position, as it refers to the leading and
management of people, is greater than the management of daily
functional tasks. The individual in this position is charged with
leading and exemplifying the ways in which things are done rather
than the managing of outcomes. They are tasked with creating and
promoting an environment of consistency and accuracy in the
application of academic policies and procedures, which serve to
meet the needs of stakeholders in a matrixed organization. This
individual works collaboratively to drive focused performance,
aimed at improving the student experience and supporting growth,
that consistently delivers on agreed upon expectations. They are
also responsible for the establishment of key processes that
systematically motivate the team and create receptivity to change
and organizational efficiency.
Responsible for supervision of daily operations of Registrar
Operations functional team managers, which includes identifying
mechanisms to improve workflow and maximize productivity to ensure
efficient and timely completion of work.
Participates in the execution of both short-term and long-term
strategies to ensure Registrar Operations and Institutional Support
Services goals are met.
Promotes and maintains the integrity of academic policy and
procedures and ensures adherence.
Promotes a continuous improvement and change management culture
throughout the Registrar Operations function.
Builds positive, mutually supportive cross functional relationships
that support successful collaboration.
Participates in annual budget planning and the monitoring of
expenses to drive continuous cost containment measures.
Models a leadership style that is service oriented, positive,
respectful, collaborative, and assertive especially during periods
of pressure, conflict and constraints.
Supports the professional growth of direct reports and their teams
while fostering a safe, respectful, and inclusive work environment
that is reflective of Adtalem's commitment to diversity, equity and
Fulfills management responsibilities which include the following:
planning, assigning, and directing work of direct reports,
appraising performance, addressing complaints, and resolving
Collaborates with team to rollout new initiatives, consults with
business stakeholders to draw out concerns, and prioritize
Raises issues, risks to Senior Director and executes resolution and
mitigation of future risks.
Participates in the development of processes, controls, reports,
evaluation and in the reviews of academic policies and procedures
to ensure compliance with Federal and State regulations.
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily and in accordance with
our core values. The requirements listed below are representative
of the knowledge, skill, and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions.
Bachelor's degree required.
Minimum of 7-10 years management experience required; shared
services environment and experience managing leaders preferred.
Areas of expertise should include Registrar functions and
responsibilities, academic policy, procedures and programs, and
related Student Finance and Student Services knowledge.
Experience working with diverse functional business units in a
Proven track record of managing up, conflict resolution and change
management principles that harmonize teams serving organizational
Ability to drive projects and results through development of
stakeholder relationships in a matrixed environment.
Ability to coach, develop, and mentor leaders as a means to build
strong lines of departmental succession.
Strong interpersonal skills with the ability to work well with
individuals across all organizational levels.
Must be self-motivated, adaptable to change and able to shift focus
and direction quickly and efficiently.
Excellent communication, interpersonal and organizational skills
with ability to set priorities and deadlines to ensure projects are
Knowledge of FERPA and AACRAO guidelines.
We are proud to be an EEO employer M/F/D/V. At Adtalem, we welcome
everyone and have a strong commitment towards diversity and
inclusion. We encourage our Colleagues to be their true authentic
selves and support laws that prohibit discrimination everywhere we
do business. We also maintain a drug-free workplace.
As an organization dedicated to educating the healthcare leaders of
tomorrow and empowering members to make inspiring contributions to
our global community, we know that it is our responsibility to lead
by example and continue minimizing the risks of spreading COVID-19.
Employment at Adtalem and/or its subsidiaries requires compliance
with the organization's Mandatory COVID-19 Vaccination Policy, to
the extent permitted by the laws of your country, province/state,
and/or local area. All employees in areas of the world that permit
mandatory COVID-19 vaccination are required to be fully vaccinated
within 60 days of their date of hire unless they receive an
exemption from Adtalem's HR Coaching Resource Center because of
issues such as access or an approved medical or religious
Who We Are:
At Adtalem Global Education, we seek to empower students and
members to achieve their goals, find success and make inspiring
contributions to our global community. Adtalem is a leading
workforce solutions provider that partners with organizations to
proactively address future workforce needs and empowers career
development with access to world-class academic curriculums across
the medical and healthcare industries.
Adtalem institutions and companies include: American University of
the Caribbean School of Medicine, Chamberlain University, Ross
University School of Medicine, Ross University School of Veterinary
Medicine, and Walden University. (NYSE: ATGE; member S&P MidCap
400 Index) For more information, please visit adtalem.com.
Keywords: Adtalem Global Education, Naperville , Director, Registrar Services, Accounting, Auditing , Addison, Illinois
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