Administrative Assistant

Company: Serenity Counseling and Wellness, PLLC
Location: Palatine
Posted on: September 19, 2022

Job Description:

Serenity Counseling and Wellness is looking for a competent Administrative Assistant to help with the organization and running of the daily administrative operations of the company. Serenity Counseling and Wellness provides person-centered, strengths-based therapy to individuals, children, adolescents, and families. Our goal is to create, promote, and maintain positive bidirectional helping relationships with our clients, local hospitals, associates, and staff, and most importantly our community with the goal of self-sufficiency and community improvement and empowerment. The ideal candidate will be a hard-working professional able to undertake a variety of office support tasks and work diligently under pressure. This person will be comfortable working with a high degree of attention to detail and discretion as well as incorporating new and effective ways to achieve better results. Position-specific responsibilities include: Welcome patients and visitors to the office, determine their needs and respond accordingly. Checking clients into their sessions, creating the invoice for the session, and collecting client copays. Handling new referrals by taking new client calls and providing new clients with an intake packet and ensuring the paperwork is returned and completed. Reviewing intake packets for completeness and aid patients in completing any necessary forms. Enter pertinent patient information in the EHR System completely and accurately. Answer and distribute phone calls to appropriate staff members. Take complete and accurate messages. Schedule appointments for patients. Engage in all offered training, consultations, and supervisions made available. Fully and professionally respond to and implement directives and advice offered by all supervisory and training personnel, as well as professionally offered feedback from coworkers. Perform other duties as assigned. Required Qualifications A high school diploma and 5 years of related experience are required.Proficiency in Microsoft Office (Word, Excel, and Outlook) is required.Possess strong verbal and written communication skillsExcellent organizational skills and can handle multiple tasks, simultaneously._ Spanish-speaking candidates a major plus and will be compensated accordingly. _Job Type: Full-timePay: $18.00 - $22.00 per hourHealthcare setting: Outpatient Private practiceSchedule: 8 hour shift Monday to FridayWork Location: One location

Keywords: Serenity Counseling and Wellness, PLLC, Naperville , Administrative Assistant, Administration, Clerical , Palatine, Illinois