Client Office Phlebotomist - HealthLab, Full-time, Days (DC) - Phlebotomist
Company: Northwestern Medicine
Posted on: November 17, 2023
Client Office Phlebotomist - HealthLab, Full-time, Days (DC)At
Northwestern Medicine, every patient interaction makes a difference
in cultivating a positive workplace. This patient-first approach is
what sets us apart as a leader in the healthcare industry. As an
integral part of our team, you'll have the opportunity to join our
quest for better healthcare, no matter where you work within the
Northwestern Medicine system. At Northwestern Medicine, we pride
ourselves on providing competitive benefits: from tuition
reimbursement and loan forgiveness to 401(k) matching and lifecycle
benefits, we take care of our employees. Ready to join our quest
* Annual Employee Incentive Bonus
* $6,000 Student Loan Repayment ($5,000 part-time)
* $5,250 Tuition Reimbursement per year ($3,000 part-time)
* $1,000 Professional Development per year ($500 part-time)
* $250 Wellbeing Fund per year
At Northwestern Medicine, every patient interaction makes a
difference in cultivating a positive workplace. This patient-first
approach is what sets us apart as a leader in the healthcare
industry. As an integral part of our team, you'll have the
opportunity to join our quest for better healthcare, no matter
where you work within the Northwestern Medicine system. At
Northwestern Medicine, we pride ourselves on providing competitive
benefits: from tuition reimbursement and loan forgiveness to 401(k)
matching and lifecycle benefits, we take care of our employees.
Ready to join our quest for better?
* This is a full-time, 40 hours per week position located at a
client site in Naperville. OBGYN experience preferred. Must be able
to work Monday through Thursday 8am - 4:30pm and Friday 7am -
The Client Office Phlebotomist reflects the mission, vision, and
values of NM, adheres to the organization's Code of Ethics and
Corporate Compliance Program, and complies with all relevant
policies, procedures, guidelines and all other regulatory and
* Performs phlebotomy and other lab specimen collections per age
* Provides appropriate post-phlebotomy patient care.
* Identifies need for patient medical assistance and call code as
* Reviews/Records refrigerator temperature(s) and QC/QA records.
Areas of concern are recorded through the Corrective Action Log and
reported to maintenance for repair. Findings are reported to
supervisor or manager.
* Use manual requisitions and labels specimens appropriately.
* Label and process specimens according to establishes protocols
* Must effectively procure blood specimens from infant, adult,
geriatric, and wheelchair bound patients.
* Must demonstrate competency for age related responsibilities.
* Understands the operation and maintenance of equipment pertinent
to the job.
* Follows up with all outstanding orders on manifest log, and
communicates all timed, completed or uncompleted
draws/charges/results to the client office staff and performs other
duties as assigned.
* Requests/obtains written physician orders with all required
information necessary for lab services requested and accurately
orders laboratory tests in computer system(s).
* Prioritizes tasks and is able to multi-task.
* Performs and collects phlebotomy specimens within cost and
maintains efforts of a less than 2 percent recollection or
* Follows TJC National Patient Safety goals in regard to two
patient identifiers and handwashing.
* Presents a friendly, approachable, professional demeanor and
* Provides accurate information and timely updates to patients and
* Addresses questions and concerns promptly, or identifies
appropriate person or recourse to do so.
* Demonstrates teamwork by helping co-workers within and across
* Communicates effectively with others, respects diverse opinions
and styles and acknowledges the assistance and contributions of
* Uses organizational and unit/department resources
* Manages work schedule efficiently, completing tasks and
assignments on time.
* Participates in efforts to reduce costs, streamline work
processes and improve and grow services we provide.
* Communicates and notifies Laboratory and/or Physician of problems
with specimen procurement to ensure optimal care.
* Provides follow up on test results to appropriate individuals in
a professional and courteous manner.
* Continuously updated on information by reading emails and
demonstrates compliance in MediaLab.
* Maintains a safe work environment, holds self-accountable for
safe work practices, performs all aspects of daily work in a manner
that contributes and ensures an environment of patient safety.
* Adheres to all recommendations and requirements of the Lab and
Hospital Safety Committee.
* Performs all aspects of patient care in a manner that optimizes
patient safety and reduces the likelihood of medical/health care
* Complies with all organizational policies regarding ethical
* Performs clerical duties directly related to handling and
processing of lab specimens.
* Performs clerical work; faxing, printing, filing, reviewing, and
verbally releasing laboratory results.
* Initiates the meeting of responsibilities without prompting and
can complete tasks independently without immediate supervision.
* Demonstrates the values of team concept on a consistent
* Interacts with all team members in a professional manner and
aids/assists coworkers to complete assigned tasks.
* Travel to additional sites when needed.
* High School diploma or equivalent.
* Phlebotomy certification through a nationally recognized
organization or training from a phlebotomy school or medical
institution or one or more years of phlebotomy experience in a
* Experience performing phlebotomy on a broad range of patient's
* Experience with processing lab specimens, transferring specimens,
and handling a centrifuge.
* Familiar with medical EMR systems.
* Knowledge of medical terminology.
Northwestern Medicine is an affirmative action/equal opportunity
employer and does not discriminate in hiring or employment on the
basis of age, sex, race, color, religion, national origin, gender
identity, veteran status, disability, sexual orientation or any
other protected status.
Keywords: Northwestern Medicine, Naperville , Client Office Phlebotomist - HealthLab, Full-time, Days (DC) - Phlebotomist, Administration, Clerical , Naperville, Illinois
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