Appliance Repair Technician

Company: Grand Appliance and TV
Location: Naperville
Posted on: April 9, 2021

Job Description:

Appliance Repair Technician - Full Time Summary The Appliance Repair Technician is the face of Grand Appliance and must be professional, outgoing, customer-centered, and are committed to being the best in the business. Essential functions: Respond to repair requests in residential or commercial environments Diagnose and repair appliances using Grand Appliance methods. Utilize tablet and/or smartphone technology for daily operations Work independently as well as in a team environment. Other duties as assigned Manage, and daily part inventory received. Send an email daily to appliance repair dispatchers listing all parts received. Keep up with truck maintenance of work vehicle. Communicate work performed to customer. Requirements: Must have five years or more experience repairing residential appliances Ability to safely lift 50 pounds using Grand Appliance safety protocols Excellent customer service with both customers and team members Excellent problem-solving skills and attention to detail. Valid Drivers' License and Motor Vehicle Record Review Excellent customer service and problem-solving skills a must. High school diploma or equivalent. Own all the basic tools required for the job. (Specialty tools are provided) Competencies: Conflict Management Productivity Technical Skills Quality Benefits: Take-Home Company Vehicle Off every Saturday & Sunday Annual Factory Training Medical, Dental, and Vision Short Term & Long Term Disability Income 401(k) retirement plan with employer-matched contributions Paid Holidays, Paid Time Off, and more! Grand Appliance & TV is a family-owned retailer, established over 89 years ago, with locations in Illinois, Wisconsin, Indianapolis, and Iowa. We strive to have customers for a lifetime through outstanding service at all levels and believe that every employee is an important part of the total customer experience. We offer challenging opportunities in a fun, family-style work environment. Grand Appliance is an equal opportunity employer. PI131033954

Keywords: Grand Appliance and TV, Naperville , Appliance Repair Technician, Engineering , Naperville, Illinois