Appliance Repair Technician
Company: Grand Appliance and TV
Location: Naperville
Posted on: April 9, 2021
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Job Description:
Appliance Repair Technician - Full Time Summary The Appliance
Repair Technician is the face of Grand Appliance and must be
professional, outgoing, customer-centered, and are committed to
being the best in the business. Essential functions: Respond to
repair requests in residential or commercial environments Diagnose
and repair appliances using Grand Appliance methods. Utilize tablet
and/or smartphone technology for daily operations Work
independently as well as in a team environment. Other duties as
assigned Manage, and daily part inventory received. Send an email
daily to appliance repair dispatchers listing all parts received.
Keep up with truck maintenance of work vehicle. Communicate work
performed to customer. Requirements: Must have five years or more
experience repairing residential appliances Ability to safely lift
50 pounds using Grand Appliance safety protocols Excellent customer
service with both customers and team members Excellent
problem-solving skills and attention to detail. Valid Drivers'
License and Motor Vehicle Record Review Excellent customer service
and problem-solving skills a must. High school diploma or
equivalent. Own all the basic tools required for the job.
(Specialty tools are provided) Competencies: Conflict Management
Productivity Technical Skills Quality Benefits: Take-Home Company
Vehicle Off every Saturday & Sunday Annual Factory Training
Medical, Dental, and Vision Short Term & Long Term Disability
Income 401(k) retirement plan with employer-matched contributions
Paid Holidays, Paid Time Off, and more! Grand Appliance & TV is a
family-owned retailer, established over 89 years ago, with
locations in Illinois, Wisconsin, Indianapolis, and Iowa. We strive
to have customers for a lifetime through outstanding service at all
levels and believe that every employee is an important part of the
total customer experience. We offer challenging opportunities in a
fun, family-style work environment. Grand Appliance is an equal
opportunity employer. PI131033954
Keywords: Grand Appliance and TV, Naperville , Appliance Repair Technician, Engineering , Naperville, Illinois
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