Field Service Technician - Addison, IL

Company: Advantage Technical
Location: Addison
Posted on: June 24, 2022

Job Description:

Do you have an interest in becoming an experienced electrical or mechanical technician? Are you able and capable of working at extreme heights? OEM has many opportunities open across the united states that we are looking to fill with mechanically inclined individuals. At OEM, service technicians are the heart of our industry. Our technicians work in a safety-first type of environment and don't mind heights or working on mechanical parts. As a service technician, you will be working with 480 3 phase motors, troubleshooting issues with our cranes, and working with clients and facility directors to ensure that our clients are properly being taken care of. Our service technicians are provided with a company vehicle for their travels and have the opportunity to experience new and challenging situations with each job.



Principal Responsibilities:

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• Perform inspections, maintenance and repairs on electric overhead traveling cranes and hoists at varied customer locations, as directed. Be available "on call" as part of service office rotation and provide afterhours service, as required.
  
• Conduct on-site electrical, mechanical, structural and electronic troubleshooting to determine cause for equipment malfunction and establish the necessary repairs utilizing visual inspection, test procedures and appropriate test equipment. Perform a general post repair audit prior to completion of work, documenting that all required safety features are functional or documenting deficiencies and attaching a deficiency tag to the crane.
  
• Document findings and make corrective recommendations to the customer including a written "Safety Notification" of any observed or known safety concerns, if appropriate. Determine customer's intentions to purchase repairs and advise local service office of actions necessary to sell or complete the repairs.
  
• Consult with customer regarding all repair and safety related issues and discuss recommendations that will assist the customer with improving their material handling applications, prior to leaving job site. Determine items requiring quotation.
  
• Complete and provide proper electronic documentation utilizing the established company digital tools required for each service, obtaining the customer's signature and acceptance.
  
• Generate sales leads during service calls and report to service office, following established guidelines.
  
• Read, understand and apply the contents of all OSHA, ANSI, CMAA, HMI and other codes or regulations pertaining to our industry. Refresh and update knowledge periodically.
  
• Complete service reports and other required and appropriate documents in a professional, accurate, neat and legible manner and submit same in a timely manner and in accordance with established guidelines.
  
• Maintain regular communication with the service office and Planner, in accordance with established practices.
  
• Maintain all company issued equipment, vehicle and assets in a safe and proper working order. Operate tools, equipment and vehicles in a safe and responsible manner. Notify supervisor of any deficiencies for resolution.
  
• Maintain supply of forms, literature, inventory and miscellaneous materials in the service vehicle. Document use or sale to customer, as required.
  
• Follow all established safety rules and procedures, including those established by the customer.
  
• Maintain company vehicle and uniforms in a clean and presentable manner.
  
• Participate in monthly safety meetings.
  
• Other duties as assigned by supervisor.
  
  
  Education:
  
  
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  • Associate degree in Industrial Electrical/Mechanical Technology or related field or equivalent vocational/technical training and experience is preferred.
    
  • High School diploma or GED is required.
    
    
    Experience:
    
    
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    • Minimum one (1) year experience involving electrical troubleshooting and mechanical repair.
      
    • Some electronic experience is preferred but not necessary.
      
    • Prior experience with cranes is a plus.
      
    • Military veterans, current Reservists and National Guard members are encouraged to apply. -
      
      
      Other Requirements:
      
      
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      • Must have and maintain a good driving record, including a valid driver's license.
        
      • Must be willing and able to work off the ground.
        
      • Must be able to work varied overtime, as required by customer, be available for "on call" as part of the service office rotation and be able to travel and work out of town, on occasion.
        
        
        
        
        
        
        
        
        
        About Advantage Technical
        
        Advantage Technical is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Advantage Technical is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.
        
        All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.
        
        

Keywords: Advantage Technical, Naperville , Field Service Technician - Addison, IL, Engineering , Addison, Illinois