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Property Manager

Company: Inland
Location: Naperville
Posted on: November 18, 2021

Job Description:

The Dwell at Naperville apartments in Naperville, IL is looking for a Property Manager!Compassionate, problem-solvers wanted! Our Property Managers solve problems for their tenants and remove obstacles for their staff every day. Our Property Managers are fully involved and accountable for their property's operations. They wear lots of hats to help guide their team and their community to great success in areas of financial performance, security, professional growth of their team, and the community's overall appearance. If you are a go-getter that knows how to maximize occupancy and increase property value all while building community; we would love for you to join the inland family.We offer full-time employees health benefits, paid vacation and sick time, 401k and more. Excellent growth potential as the portfolio expands.Core Responsibilities:Demonstrates highest standards of personal and professional integrity adheres to company's policies and procedures and complies with applicable laws, government rules, and regulations.Strives to make the living experience, particularly the first and last impressions, of the highest quality.Handles resident concerns and requests with a positive customer service attitude to ensure resident satisfaction with management.Develops and implements resident retention programs like resident events, special promotions, monthly newsletters, etc.Communicates with tenants regarding any property events that may cause disruption within the community. Makes periodic inspections with current residents. Makes courtesy calls with recent move-in/move-outs.Ensures efforts are made toward the property being leased to the fullest capacity and in accordance with budget guidelines and goals.Works with the leasing team to achieve property goals and confirm that leasing staff techniques are effective in obtaining closing. In addition, ensures the leasing staff is gathering information about marketing competition consistently.Continually monitors and analyzes traffic, conversion ratios, renewal information, and marketing data.Demonstrates the ability to understand financial goals and operate assets in owners' best interests in accordance with the Policies and Procedures Manual.Maintains accurate records of all community transactions (i.e. rent rolls, delinquency reports, move-ins/move-outs, etc.).Ensures that all rents, late fees, and check charges are collected, posted, and deposited in a timely manner.Maintains community appearance and ensures repairs are noted and completed. Ensures models and market-ready apartments are walked on a regular basis and communicate any service-related needs to maintenance.Updates make-ready boards indicating vacant status and verify accuracy on a daily basis.Hires, trains, motivates, supervises and terminates all on-site staff in order to achieve operational goals of assigned property. This includes new employee training, annual performance reviews, review and approval of timesheets, instructing and advising on-site staff of employee procedures and guidelines.Other duties as assigned.Requirements:High School diploma or equivalent required; Bachelor's degree preferred.Three to five years of experience in Property Management or other relevant work experience.Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred. Must be willing to obtain if instructed by senior management.Problem-solving skills, ability to collect pertinent data, establish facts, draw valid conclusions and initiate appropriate course of action.Ability to serve on-call, as scheduled or as necessary.Ability to travel to attend various company gatherings either in the general vicinity of your home property or in another state.Achieve Fair Housing certification prior to interaction with prospects or residents.Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite including Word, Excel, and Outlook as well as community software applicationsKnowledge of OSHA laws and regulations.Participate in training in order to comply with new or existing laws.Present self in a neat, clean and professional manner at all times throughout the workday and/or whenever present at the community.We are a drug-free workplace. Pre-employment background checks and drug screening is performed on all new hires, in accordance with applicable laws and regulations.We are an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, sexual orientation, familial, marital, or veteran status, disability, or any other legally protected classes.We are an E-Verify employer. Please click the following link to learn more.TIGMSkillsRequiredProblem SolvingTeam Working SkillsDecision MakingCommunication SkillsBehaviorsRequiredTeam Player: Works well as a member of a groupLoyal: Shows firm and constant support to a causeDetail Oriented: Capable of carrying out a given task with all details necessary to get the task done wellDedicated: Devoted to a task or purpose with loyalty or integrityMotivationsRequiredGoal Completion: Inspired to perform well by the completion of tasksFlexibility: Inspired to perform well when granted the ability to set your own schedule and goalsAbility to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Keywords: Inland, Naperville , Property Manager, Executive , Naperville, Illinois

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