Operations Manager

Company: Sky Zone Aurora
Location: Naperville
Posted on: November 22, 2021

Job Description:

Sky Zone is the inventor of wall to wall trampoline active entertainment and a leader in the "Play"-- - industry. The Operations Manager at Sky Zone is an important leader on the park management team. In coordination with other members of the management team, this position is responsible for ensuring all elements of park safety, Team Member training, Guest Experience, and logistics, are executed to standard and team communication is coordinated and effective. The Operations Manager's ability to make sound decisions and tackle Guest Experience challenges is a key element to Sky Zone's success.This position manages the day-to-day operations of the park, including cleaning, maintenance, safety, inventory, scheduling, and logistical functions. Serving as the Manager on Duty (MOD) is also a primary responsibility of the Operations Manager..QualificationsMinimum education: Associates or Bachelor's Degree preferredProven ability to motivate a team and drive culture to create resultsAbility to solve problems under pressure while maintaining a fun, friendly environmentPrevious management experience with new-to-the-workforce staffPrevious experience in a Guest-facing environmentExperience with team schedulingOutgoing, energetic and friendly personalityAbility to work nights, weekends, and holidaysPrevious cash handling experienceResponsibilities include but are not limited to:-- - Opening and closing the facility as the primary Manager on Duty-- - Maintaining Sky Zone policies and procedures in all aspects of the business-- - Ordering and managing inventory, suggest new products and cost saving ideas-- - Developing a system for; ordering, maintaining proper stock levels, inventory tracking, merchandise, beverages and food-- - Hiring, training, and scheduling and supervising of court monitors, cashiers, concessions, and safety assurance staff-- - Working with the Management Team to promote and execute special events-- - Performing the functions of team members when necessary-- - Managing and developing the Sky Fitness Program, including Instructor training and scheduling-- - Ensuring the safety, cleanliness and overall appearance of our facility-- - Enforcing and ensure ALL safety roles and waiver policy and procedures-- - Ensuring all court inspections are completed and submitted as required-- - Assisting with general facility, court maintenance and repair.-- - As the eyes and ears of the facility, addressing and anticipating all needs and situations.-- - Discuss solutions with owner and General Manager-- - Direct responsibility to ensure every guest and associate wears a smile-- - Other management duties as assignedCore CompetenciesIn addition to the qualifications listed above, the ideal applicant:-- - Lives the Sky Zone Core Values: Make if Fun, Keep it Safe, Be Healthy, Do Good and Deliver WoWHas an entrepreneurial mindsetHolds him/herself and others to high standardsCoaches and develops peopleIs passionate about and involved in the communityDisplays a WoW personalityBenefits: Salary, Paid vacation, your immediate family can jump at Sky Zone for FREE.Job Type: Full-timePay: From $35,000.00 per yearSchedule:Monday to FridayWeekend availabilityEducation:High school or equivalent (Preferred)Experience:Customer service: 1 year (Preferred)Work Location: One location

Keywords: Sky Zone Aurora, Naperville , Operations Manager, Executive , Naperville, Illinois