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Enteral Center of Excellence Manager

Company: Option Care Health
Location: Addison
Posted on: June 24, 2022

Job Description:

Extraordinary Care. Extraordinary Careers. With the nation's largest home infusion provider, there is no limit to the growth of your career. Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 6,000 team members including 2,900 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states. Through our clinical leadership, expertise and national scale, Option Care Health is re-imagining the infusion care experience for patients, customers and employees. At Option Care Health we recognize that part of being extraordinary is supporting and building -a workforce that is as diverse as the patients and communities we serve. -Join a company that is taking action to develop a culture that is more inclusive, respectful, engaging and rewarding for all team members. We are committed to hiring, developing, and retaining a diverse workforce. COVID-19 Vaccine Requirements:As a leading healthcare provider, we have an undeniable responsibility to protect the health and safety of our patients, customers and team members. Option Care Health requires that all employees be fully vaccinated against the COVID-19 virus. If you are offered and accept a position, your employment will be contingent upon proof of vaccination, or approved medical or religious accommodation. Proof of vaccination will be required during the onboarding process; application for medical or religious accommodations will be required to be submitted within 5 business days of start date. If medical and/or religious accommodation requests are denied, you must take steps to be fully vaccinated, or your employment will be terminated.Job Description Summary:The Manager, Enteral Center of Excellence (COE) is a qualified, licensed registered dietitian who is responsible for the development and implementation of clinical and operational activities to promote a quality, effective and cost efficient nutrition support and processing program. The Manager will oversee the nutritional support teams, including direct oversight of the dietitians and of nutrition care teams (e.g., nutrition care coordinators and nutrition care specialists) for the Enteral COE. This role is responsible for the development of Center of Excellence clinical strategies and implementation of plans to ensure patient service levels are met, business partners are responded to timely, and orders are filled appropriately.Job Description: ---Job Responsibilities:

  • Responsible for managing nutrition support teams and processes. - Directs the day to day nutrition program clinical and nutritional team operational activities. - Evaluates staffing needs. - Assists in interviews, hiring and training of new staff. - Performs annual evaluations and other manager related activities. -
  • Works closely with the team to assure nutrition support competence, compliance with policy and cost efficiency. - Responsible for leading and supporting a high quality, service oriented, cost effective multidisciplinary nutrition support team. -
  • Partners with Care Management Centers to ensure patients are served well and the COE is responsive to patients, operations and business partner needs and requests.
  • Works with the National Director to define and implements action plans to continually improve the clinical oversight of the COE.
  • Oversees productivity of COE management and staff in the clinical area.
  • Serves as a mentor to nutrition clinicians and provides guidance and developmental support as necessary.
  • Assists supervisors of the nutrition coordinators with clinical support and guidance as necessary.
  • Implements and evaluates the nutrition support program model. - Identifies opportunities for improvement and in servicing patients and implements those improvements. -
  • Monitors clinical nutrition support key indicators such as: patient census, SafetyZone reports, Continuous Quality Improvement (CQI) data, patient satisfaction, clinical competence, nutrition assessments, performance improvement activities and cost to serve. -
  • Overall responsibility of ensuring patients are served well by the nutrition support team, in a cost effective manner (e.g., labor, formulary compliance, inventory and reimbursement) while providing clinical differentiation in the marketplace.
  • Develops, implements, and evaluates continuing education, orientation, training and in-service education programs in coordination with corporate, and clinical and sales management teams. -
  • Provides staff in-servicing in clinical nutrition, reimbursement and formulary compliance. -
  • Defines and implements action plans to continually improve the patient care process. -
  • Demonstrates competence in clinical procedures and clinical documentation systems.
  • Promotes operational processes and profitability under the direction of the Director of the Enteral COE. - Reviews and evaluates financial status to budget. - Makes decisions to control expenditures including implementation of policies and procedures. - Evaluates new products, services, and programs for financial feasibility. - Ensures the completion and submission of required reports. Evaluates operational data for trends and processes regarding quality and efficiency.Supervisory Responsibilities: i.e. hiring, recommending/approving promotions and pay increases, scheduling, performance reviews, discipline, etc. - YesBasic Education and/or Experience Requirements:
    • Registration with the Commission on Dietetic Registration (CDR) and license/certification in the state of residence, as appropriate with at least 5 years of nutrition support work experience.
    • At least 7 years of management or home infusion experience.
    • Current CPR training required within 90 days of hiring
    • At least 7 years of experience in direct or indirect management of team members, including assisting in the development, training and assignment of work/projects to other team members. Basic Qualifications & Interests:
      • Experience in managing teams across business units.
      • Intermediate level experience with Word, Excel and PowerPoint required.
      • Experience applying knowledge in planning, organizing, implementing and evaluating clinical programs that will meet the needs of the National Enteral COE and communities served.
      • Experience educating and empowering staff to implement nutrition service processes.
      • Excellent interpersonal, analytical and written/verbal communication skills required.
      • High degree of integrity, trust and confidentiality required
      • Experience developing ways of accomplishing goals with little or no supervision, depending on oneself to complete objectives and determining when escalation of issues is necessary. Travel Requirements:Up to 20% travel. Preferred Qualifications & Interests: -
        • Advanced degree in nutrition, business or management.
        • Board certification in Nutrition Support as granted by current state of practice.
        • Familiarity with Medicaid, Medicare and Commercial Payer reimbursement requirements.
        • Understanding and familiarity with use of CPR+ This job description is to be used as a guide for accomplishing Company and department objectives, and only covers the primary functions and responsibilities of the position. It is in no way to be construed as an all-encompassing list of duties. Pay from $72,987.20+ Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data. Benefits:-401k-Dental Insurance-Disability Insurance-Health Insurance-Life Insurance-Paid Time off-Vision Insurance Option Care Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.---

Keywords: Option Care Health, Naperville , Enteral Center of Excellence Manager, Executive , Addison, Illinois

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