Manager Employee Experience
Company: ALDI
Location: Naperville
Posted on: June 25, 2022
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Job Description:
We're ALDI, one of America's favorite grocers. We've grown a lot
in the past few years, expanding our reach and customer base all
around the country. Whether it's in customer service or our
exceptional products, we owe our success to the efficiencies we
create in every corner of our company and the people at each level
who make that happen.Our Human Resources Department is focused on
ALDIs most valuable asset: our people. With teams including
Administration, Employee Communications, Payroll & Benefits, Human
Resource Information Systems,Diversity, Equity & Inclusion,
Employee Engagement, Legal, Risk & Security, Recruitment and
Training & Development, HR makes sure that ALDI continues to employ
talented and motivated people that are focused on preserving the
supportive culture we're known for.
Position Type: Full-Time
Work Location:Naperville, IL
Duties and Responsibilities:
Must be able to perform duties with or without reasonable
accommodation.
Ensures the training, development, and performance of their teams
staff to retain a motivated, professional workforce that achieves
their career objectives.
Recruits and recommends qualified employees for their teams staff
positions.
Approves all time-off requests for direct reports.
Establishes and communicates job responsibilities and performance
expectations to their team to ensure a mutual understanding of
desired results; evaluates performance and achievement of
expectations and desired results; resolves internal or external
barriers that prohibit successful goal achievement.
Understands the overarching company strategy, while communicating
and modeling the core values of the organization to create a sense
of teamwork and membership among employees.
Partners with all HR teams to identify and develop employee
insights, reporting strategy and feedback methodology.
Consults with leadership to interpret and manipulate large and
disparate datasets in complex organizations.
Advises leadership to communicate, listen and research concepts and
implications to non-technical audiences.
Cultivates strong relationships with Customer Interaction and other
key departments for alignment, working across teams to create a
company-wide feedback framework.
Consults with leadership on the development of their team's
strategy.
Advises leadership to source external vendors for applicable
services when appropriate.
Liaises with divisions to ensure timely and efficient communication
flow.
Consults with the business to effectively design and streamline
applicable processes within the organization.
Keeps up-to-date on external best practices and relevant changes to
their field/area; communicates updates to leadership.
Supports the companys people focus area to be an employer of choice
for highly motivated and performing employees.
Designs listening programs through expertise in survey, data and
analytic design and leads innovative research approaches to help
develop future states and continuously monitor the employee
lifecycle.
Identifies, develops, prioritizes, tracks and provides employee
feedback to key business stakeholders; develops and implements
action plans for improvement.
Identifies internal processes that may adversely affect morale,
engagement, productivity and retention and partners with Employee
Engagement to recommend improvement plans to HR Leadership.
Develops holistic employee understanding across employee journey
and transactional areas.
Manages their team by driving projects and tasks to completion
through effective prioritization, work planning, resource
allocation, and cross-functional collaboration.
Identifies cost-saving opportunities and potential process
improvements.
Serves as the primary link between their teams staff and leadership
to assure understanding of company goals, objectives, and
opportunities for improvement.
Other duties as assigned.
Job Qualifications:
ALDI Acts Competencies:
Perform within ALDI Acts competencies as outlined below.
Managing Self: Seeking feedback, reflecting upon personal behaviors
and looking for growth opportunities. Displaying composure,
resilience and a positive approach to work.
Communicating with Impact: Communicating clearly and effectively in
written, non-verbal and verbal communication to inform, inspire,
motivate and influence. Appreciating the importance of listening,
empathy and respect.
Cooperating with Others: Creating and maintaining mutually
beneficial relationships with internal and external stakeholders.
Actively consulting, managing conflict and appreciating alternative
perspectives and cultures.
Leading People: Fostering a cooperative leadership style that
empowers and motivates. Providing clear expectations and direction.
Developing people in their roles and supporting future growth.
Driving Decisions and Results: Showing ownership by making informed
decisions, executing efficiently and taking responsibility for
results. Pursuing goals and taking initiative. Using market
awareness to better meet the customers' needs (internal and
external).
Managing Change: Demonstrating flexibility and embracing changes to
adapt to shifting business needs and emerging technologies.
Identifying opportunities for business improvements. Effectively
implementing changes in alignment with business goals.
Job-specific Competencies:
Knowledge/Skills/Abilities
Ability to recommend, interpret, and/or apply company policies and
procedures.
Gives attention to detail and follows instruction.
Ability to develop rapport, trust, and open communication that
enhances the growth and job performance of direct reports.
Understands the history, strategy, organizational authority,
interdependence of job duties, products, systems, and services of
the company.
Conflict management skills.
Ability to stay organized and multi-task in a professional and
efficient manner.
Ability to work both independently and within a team
environment.
Establishes goals and works toward achievement.
Effective time management; maximizes productivity.
Excellent verbal and written communication skills.
Prepares written materials to meet purpose and audience.
Analyzes and interprets data.
Proficient in Microsoft Office Suite.
Education and Experience:
Bachelor's Degree in Computer Science, Business or a related field
required.
A minimum of 5 years of progressive experience in Reporting and
Analytics, Employee and/or Customer Experience, Market Research and
retail operations required.
Or, a combination of education and experience providing equivalent
knowledge.
Physical Requirements:
Work is performed in an office environment where a computer,
telephone and other office equipment are used as needed to perform
duties.
Regularly required to sit, reach, grasp, stand and move from one
area to another.
Constantly and repeatedly use keyboard/mouse.
Occasionally required to push, pull, bend, lift and move up to 25
lbs.
Travel:
No travel required.
ALDI offers competitive wages and benefits, including:
ALDI is committed to equal opportunity for all employees and
applicants. As a proud Equal Opportunity Employer (EOE), we do not
discriminate based on race, color, national origin, ancestry,
citizenship status, religion, sex, sexual stereotyping, sexual
orientation, gender, gender identity, gender expression, age,
marital status, mental or physical disability, medical condition,
genetic information, military or veteran status, pregnancy (which
includes pregnancy, childbirth, and medical conditions related to
pregnancy, childbirth, or breastfeeding), or any other protected
characteristic. Employment may be contingent upon ALDI's receipt of
an acceptable and job-related drug test, motor vehicle report,
and/or reference check, as applicable and permissible by
law.Required
Keywords: ALDI, Naperville , Manager Employee Experience, Executive , Naperville, Illinois
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