Manager Fraud & Loss Prevention
Posted on: September 22, 2022
The National Projects team allows you to make decisions that
will make an impact at one of the nation's top grocers. We are a
group of strong analytical thinkers, each with a dash of our own
unique creative vision. We are always on the lookout for those
improvements that will keep ALDI moving forward. Projects range in
scope from internal policy improvements to impacting the way our
customers shop. On our team your work will make a difference.. Find
your fit in one of our National Projects roles.
Position Type: Full-Time
Work Location:Naperville, IL
This role is eligible to participate in ALDIs Hybrid Work Program,
which allows remote work up to 3 days per week(i.e., work remotely
up to 3 days per week; work in-office at least 2 days per
Duties and Responsibilities:
Must be able to perform duties with or without reasonable
Ensures consistency in fraud and loss prevention policies and
procedures, as well as alignment to the overall business
Ensures compliance with government standards and systems in the
area of fraud and loss prevention.
Ensures the training, development, and performance of their teams
staff to retain a motivated, professional workforce that achieves
their career objectives.
Establishes and communicates job responsibilities and performance
expectations to their team to ensure a mutual understanding of
desired results; evaluates performance and achievement of
expectations and desired results; resolves internal or external
barriers that prohibit successful goal achievement.
Understands the overarching company strategy, while communicating
and modeling the core values of the organization to create a sense
of teamwork and membership among employees.
Recommends and coordinates ongoing user training as necessary;
develops and executes training and awareness efforts to ensure all
ALDI personnel know and understand their roles and responsibilities
during fraud and investigations cases.
Participates in committee meetings as requested by their direct
leader, provides status updates in regards to fraud and
investigation programs and projects, and executes Committees action
items as assigned.
Identifies findings from data and makes actionable verbal and
written recommendations to business partners regarding loss
prevention programs (i.e. shrink, theft, fraud reduction) to drive
Integrates with Operations, Warehouses, and National offices to
ensure proactive approaches for loss prevention programs (i.e.
shrink, theft, fraud) are taken within the development of new
Advises leadership to source external vendors for applicable
services when appropriate.
Liaises with divisions to ensure timely and efficient communication
Consults with the business to effectively design and streamline
applicable processes within the organization.
Keeps up-to-date on external best practices and relevant changes to
their field/area; communicates updates to leadership.
Manages implementation of all phases of the fraud investigations
and general loss prevention programs lifecycle.
Develops, implements, tests, maintains, reviews, audits, and trains
on fraud awareness and investigations.
Oversees the rollout of loss prevention initiatives in
collaboration with direct reports.
Schedules visitation in specific stores and prioritize visits based
on store performance or risk measurements.
Manages their team by driving projects and tasks to completion
through effective prioritization, work planning, resource
allocation, and cross-functional collaboration.
Identifies cost-saving opportunities and potential process
Serves as the primary link between their teams staff and leadership
to assure understanding of company goals, objectives, and
opportunities for improvement.
Other duties as assigned.
ALDI Acts Competencies:
Perform within ALDI Acts competencies as outlined below.
Managing Self: Seeking feedback, reflecting upon personal behaviors
and looking for growth opportunities. Displaying composure,
resilience and a positive approach to work.
Communicating with Impact: Communicating clearly and effectively in
written, non-verbal and verbal communication to inform, inspire,
motivate and influence. Appreciating the importance of listening,
empathy and respect.
Cooperating with Others: Creating and maintaining mutually
beneficial relationships with internal and external stakeholders.
Actively consulting, managing conflict and appreciating alternative
perspectives and cultures.
Leading People: Fostering a cooperative leadership style that
empowers and motivates. Providing clear expectations and direction.
Developing people in their roles and supporting future growth.
Driving Decisions and Results: Showing ownership by making informed
decisions, executing efficiently and taking responsibility for
results. Pursuing goals and taking initiative. Using market
awareness to better meet the customers' needs (internal and
Managing Change: Demonstrating flexibility and embracing changes to
adapt to shifting business needs and emerging technologies.
Identifying opportunities for business improvements. Effectively
implementing changes in alignment with business goals.
Ability to recommend, interpret, and/or apply company policies and
Gives attention to detail and follows instruction.
Ability to develop rapport, trust, and open communication that
enhances the growth and job performance of direct reports.
Understands the history, strategy, organizational authority,
interdependence of job duties, products, systems, and services of
Conflict management skills.
Prepares written materials to meet purpose and audience.
Develops and maintains positive relationships with internal and
Understands cost/benefit analysis.
Knowledge of financial analysis strategies and how to effectively
apply them in decision-making.
Ability to stay organized and multi-task in a professional and
Ability to prioritize and work under strict deadlines.
Ability to facilitate group involvement when conducting
Education and Experience:
Bachelor's Degree in Business, Management or a related field
A minimum of 7 years of progressive experience in Fraud and
Investigations, Operations, Risk Management, Loss Prevention,
Project Management and retail operations required.
Or, a combination of education and experience providing equivalent
Knowledge of Investigations and Fraud methodology and program
implementation experience preferred.
Experience in retail industry or global corporate enterprise
Advanced degree and/or certifications preferred.
Work is performed in an office environment where a computer,
telephone and other office equipment are used as needed to perform
Regularly required to sit, reach, grasp, stand and move from one
area to another.
Constantly and repeatedly use keyboard/mouse.
Occasionally required to push, pull, bend, lift and move up to 25
Domestic travel required.
Up to 25%.
ALDI offers competitive wages and benefits, including:
- 401(k) Plan
- Company 401(k) Matching Contributions
- Employee Assistance Program (EAP)
- PerkSpot National Employee Discount Program In addition,
eligible employees are offered:
- Medical, Prescription, Dental & Vision Insurance
- Generous Vacation Time & 7 Paid Holidays
- Short and Long-Term Disability Insurance
- Life, Dependent Life and AD&D Insurance
- Voluntary Term Life InsuranceClick here to learn more about the
benefits ALDI has to offer
ALDI is committed to equal opportunity for all employees and
applicants. As a proud Equal Opportunity Employer (EOE), we do not
discriminate based on race, color, national origin, ancestry,
citizenship status, religion, sex, sexual stereotyping, sexual
orientation, gender, gender identity, gender expression, age,
marital status, mental or physical disability, medical condition,
genetic information, military or veteran status, pregnancy (which
includes pregnancy, childbirth, and medical conditions related to
pregnancy, childbirth, or breastfeeding), or any other protected
characteristic. Employment may be contingent upon ALDI's receipt of
an acceptable and job-related drug test, motor vehicle report,
and/or reference check, as applicable and permissible by
Keywords: ALDI, Naperville , Manager Fraud & Loss Prevention, Executive , Naperville, Illinois
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