Triage RN, Orthopedics (Spine Center) - Full Time
Company: Dupage Medical Group
Posted on: January 26, 2023
Hours: Monday through Friday; 8:30 a.m. to 4:30 p.m.
Good enough isn't for us. Duly Health and Care's team members show
up every day driven to exceed expectations. We challenge
assumptions and invite dissent to accomplish bold goals and unleash
the most extraordinary work of your career. We see and support the
remarkable in every person within and beyond the walls of our
Duly Health and Care works to understand what matters most to you.
We recruit and retain team members who share a relentless passion
and pride for helping others live happier and healthier lives. We
invest in helping our team members develop their talents in a way
that is rich in personal meaning. We invite you to join us, fulfill
your purpose and make your mark!
The Journeys and Adventures that Await:
* Triage Phone Response: Manages patient health concerns and
symptoms via a telephone interaction utilizing physician-approved
protocols for the assessment and management of a range of symptoms.
These telephone interactions require assessment, patient education
and may require crisis intervention. Responds to and prioritizes
incoming patient messages and test results. Schedules appointments
as needed. May schedule tests and procedures and obtain insurance
prior-authorization. Responsible for reviewing and
authorizing/denying provider ordered prescriptions in accordance
with established guidelines. Delivers patient education, according
to the individualized needs of the patient and as prescribed by the
Provider and/or Group policy. Educates patient and/or family
members about diagnostic procedures, medications, nutrition and
maintenance of health and wellness. Responds to patient questions
and appropriately provides reassurance while responding to patient
concerns. The RN can assess the patient's medical condition and
provide medical advice using Duly Health and Care protocols,
Provider directive or an approved Nursing Triage Manual.
* Patient Documentation: Maintains accurate and detailed patient
records and pertinent information; posts tests and documents
patient education provided. Enters all pertinent communications
with the patient into the Medical Record.
* Clinical Resource for Staff: Performs and delegates a variety of
tasks to facilitate patient care. Aware of coding and reimbursement
issues. Available to other office clinical and non-clinical staff
to answer questions and provide assistance as appropriate. Assists
in orienting and training new staff. Seeks opportunities to improve
or enhance nursing and leadership skills.
* Other Duties as Assigned: Utilizes current nursing practices to
provide patient care while focusing on the needs of the patient and
exemplifying service excellence, care, concern, respect and
cooperation. As a member of a health care team, functions in the
role of patient advocate by being in the position of initial
contact for patient-related issues. Additional duties as
The Experiences You Bring:
* Current RN licensure in nursing.
* Knowledge of nursing skills in accordance with nursing standards
in the Nurse Practice Act.
* Knowledge of OSHA and HIPAA
* Prefer a minimum of one year of professional nursing experience
in a clinical or hospital setting but may consider new grad under
Keywords: Dupage Medical Group, Naperville , Triage RN, Orthopedics (Spine Center) - Full Time, Healthcare , Naperville, Illinois
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