Assistant General Manager
Company: Jiffy Lube
Location: Naperville
Posted on: February 22, 2021
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Job Description:
The Assistant General Manager is responsible for driving
successful sales and creating a Wow! Guest experience. It is a
great opportunity to be a key player in store success. Working
closely with the Store Manager, the Assistant Manager is
responsible for driving store sales growth, managing employees to
ensure that they provide "Guest First" care to all customers, and
achieve operational success. * Working with the Store Manager to
ensure to increase revenue and guest counts by providing excellent
customer service and creating a Wow! customer experience * Set the
example as a leader and build team engagement by focusing on the
development of teammates, providing on-going guidance, coaching and
direction * Deliver quality service at all times * Carry out other
duties and projects necessary for the position * Assist the Store
Manager with budgeting, sales forecasts, P/L performance, etc. as
well as understand factors which affect sales and profit such as
guest counts, marketing, weather, etc. * Assist the Store Manager
to build and maintain an engaged workforce that reflects customer
volume and business needs * Takes initiative and works with the
Store Manager to improve sales, daily profit performance, &
controllable expenses * Using a "Guest First" mindset, ensure that
customers have an exceptional experience by having all of their
sales and service needs met to ultimately return and recommend
Jiffy Lube * Leads team huddles and store meetings that set
direction for achieving business goals * Manages inventory and
product ordering that meets business needs * Adheres and holds
others accountable to all rules and regulations that maintain a
safe and productive work environment for teammates and guests *
Assist customers with their questions and needs, either in person
or via telephone Qualifications: * One to three years of retail
management experience; Professional automotive experience is a plus
* Must have exceptional oral and written communication skills to
communicate across varied levels * Is a proven leader that possess
the ability to inspire and motivate diverse groups of people * Has
sound business sense and a comprehensive understanding of the
retail industry * Can analyze, comprehend and recommend financial
objectives that help increase sales and service results *
Demonstrate a positive, helpful attitude as well as professional
conduct and appearance at all times * Enjoys and is energized by a
fast paced, flexible, high performance retail environment * Has a
"Guest First" mindset * Must have a valid driver's license * Must
pass a pre-employment drug and criminal history background check *
Equal opportunity and veteran friendly employer! Equal Opportunity
Employer Minorities/Women/Protected Veterans/Disabled
Keywords: Jiffy Lube, Naperville , Assistant General Manager, Hospitality & Tourism , Naperville, Illinois
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