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Data Entry/Customer Service

Company: Unistaff Office Inc
Location: Naperville
Posted on: September 16, 2022

Job Description:

* Provide professional customer service.* Obtain customer and billing information, product to be purchased and reported on order forms.* Verify accuracy of customer and order history.* Inform the customer of order information including prices, shipping dates and anticipated delays.* Review and ensure accuracy of account information and orders.* Maintain record of new product orders and status.* Review and report account/order modifications.* Conduct client pick-up procedures.* Recommend and provide product information to meet the needs of potential new customers.* Obtain and enter new customer information.* Place product sample orders for potential new customers and active customers.* Receive and respond to customer concerns.* Prepare invoice and shipping documents.* Confer with warehouse and route salesmen to push through or track orders.* Calculate shipping and total charges for products.* Confer with warehouse to determine availability of requested merchandise.* Record transactions and collect payment for product for further processing.* Ensure pending calls are handled appropriately.*Qualifications: ** Minimum of 1 year experience in entering data and customer service.* Open availability.*Physical Demands: ** Sitting for extended periods, repetitive tasks, lifting up to 15 lbs.*Working Environment: ** Office like environment in plant.Job Type: Full-timePay: $18.00 per hourSchedule:* 10 hour shift* 8 hour shiftAbility to commute/relocate:* Naperville, IL 60563: Reliably commute or planning to relocate before starting work (Required)Experience:* Microsoft Excel: 2 years (Required)* Data entry: 2 years (Required)Shift availability:* Day Shift (Required)Work Location: One location

Keywords: Unistaff Office Inc, Naperville , Data Entry/Customer Service, Hospitality & Tourism , Naperville, Illinois

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