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Retail Operations Associate

Company: DICK'S Sporting Goods
Location: Naperville
Posted on: November 25, 2022

Job Description:

DescriptionYou have a passion for sport, for the community and for customer service. So do we. DICK’S Sporting Goods is seeking people-first teammates to join our team. On our team, everyone plays a critical role providing genuine, helpful, and friendly service to help our athletes perform at their best and enjoy their sport. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference and join the world’s greatest sports team, APPLY TODAY! ABOUT THE ROLE: Our store associates are passionate about creating a hassle-free shopping experience for our customers through their eagerness to help, in-depth product knowledge, high brand and execution standards, and ability to prioritize. They are constantly learning, supporting their team across all departments, and contributing to an overall fun store culture! ROLE RESPONSIBILITIES:

Greet everyone and proactively approach customers to support their shopping experience Ensure that all merchandise and product received at the store is processed in accordance with estabilished programs and procedures and that the department area is organized and maintained Assist with the unloading of trucks and processing of freight Uphold company standards of merchandise presentation of the best brands in sporting goods Create an inclusive store environment where everyone (associates & customers) feels welcome, safe, and is treated with respect Adhere to all safety policies and procedures As business needs arise, other tasks may become necessary to support the team and the store QualificationsTEAMMATE TRAITS: Our traits set the bar as to what great teammates look like at DICK'S Sporting Goods. They define the behaviors that can drive our business while ensuring a great teammate and athlete experience. Here are the traits we look for in our store teammates:
  • Ensures Accountability
  • Customer-Focus
  • Collaborative
  • Instills Trust
  • Decision-Quality/Decision-Making Abilities
  • Action-Oriented REQUIRED QUALIFICATIONS:
    • Flexible availability - including nights, weekend, and holidays
    • Ability to bend, stoop, reach, stand, push, pull, and lift cartons/bins weighing appromiately 10-50 pounds each repetitvely
    • Prior retail sales, cashier, or customer-focused experience preferred All Teammates are required to adhere to all safety policies and procedures.

Keywords: DICK'S Sporting Goods, Naperville , Retail Operations Associate, Hospitality & Tourism , Naperville, Illinois

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