Customer Service Clerk (Part-time 8:00am-12:pm or flexible).
Company: OSI Group
Location: Aurora
Posted on: April 15, 2024
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Job Description:
Job DescriptionThis role is responsible for processing customer
orders, responding to customer inquiries and resolving issues with
orders, billing, and shipments - - - - - - - Respond to
customer/consumer inquiries via telephone, fax, and e-mail within
established time guidelines and in a professional and courteous
manner. Escalate complaints involving sickness or injury to
Manager. - - - - - - - Log all details of conversations and follow
ups as necessary - - - - - - - Prepare and process responses,
refunds, and form letters as directed by management or in
accordance with established programs and protocols. - - - - - - -
Provide clerical and administrative support to Management, Sales
staff, and Quality Control as requested - - - - - - - This role has
the responsibility to understand and places in practice appropriate
safety procedures. - This responsibility is achieved through
education, training, use of protective equipment (as applicable)
and by following safety policies, regulations, standards, and laws.
Perform other duties as assigned. -Required Skills - - - - - - -
1-3 years of experience in related field is preferred. - - - - - -
- Excellent proficiency in all Microsoft Office Suite
Products.Possesses working knowledge of all general office
equipment - - - - - - -
High School Diploma and/or equivalent work experience is required.
- - - - - - -
Work is generally performed within a business professional office
environment, with standard office equipment available. - - - - - -
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Work conditions are typical of an office environment. - - - - - -
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This role does not require any domestic travel - - - - - - -
Position may require the physical agility of lifting up to 50
pounds - - - - - - - Position may require frequent and/or
infrequent of bending, squatting, pushing, pulling,
stretching/reaching, use hands or fingers, talk, hear, feel
objects, tools, controls and standing/walking on concrete flooring.
- - - - - - - Position may require the physical ability to
stand/walk for Less than 4 hours. -OSI Industries is an Equal
Employment Opportunity employer that believes everyone has the
right to be treated with dignity and respect. OSI -does not
discriminate on the basis of national origin, gender, race, color,
religion, pregnancy, gender identity, sexual orientation, protected
veteran status, disability, or any other characteristic protected
by applicable law. -All applicants will receive consideration for
employment based on merit, qualifications, and business needs. OSI
participates in the E-Verify program. - - - - -
Keywords: OSI Group, Naperville , Customer Service Clerk (Part-time 8:00am-12:pm or flexible)., Hospitality & Tourism , Aurora, Illinois
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