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Call Center Trainer

Company: Emerge Professional
Location: Naperville
Posted on: May 15, 2022

Job Description:

Job Description We are working with a leading BPO in the home warranty space. The organization has assisted with protecting homeowners since 1992 and is eager to expand its team. We are partnered with them to find a Call Center Supervisor who will lead a team of call center agents while monitoring and managing their overall adherence to metrics, set forth by vendors. REWARDS: -- Ability to work in a fast-paced in-office setting -- Hourly rate to start at $25/HR on a contract basis and will convert to a salary of $55,000/year (upon conversion) -- Bonus potential, based on agent performance -- Benefit eligibility, once converted REQUIREMENTS: 1. Call Center/Customer Service Training Experience 2. 10 class sizes 3. Sales Training preferred 2. Ability to come in office Company Description Emerge is a growing search and staffing firm dedicated to outstanding customer service and client delivery. Headquartered in Denver, Colorado, our team of recruiting experts focus on building long-term meaningful relationships with clients and candidates. With over 30 years of recruiting experience we focus on corporate and customer facing positions. As a growing company in beautiful Colorado, Emerge has a unique set of values; Growth, Authenticity, Hard Work, and Work/Life Integration. We all choose to live and work in Colorado for a common vision, and believe strongly that our work should reflect that vision. As a firm, we do daily work to grow as our authentic selves through hard work, integrating life and the work place, and by helping others do the same. We hope you will choose to work with Emerge based on shared values, so that together, we can all pursue paths of becoming better people and professionals. Emerge has quickly risen as a key provider of talent and retention solutions in the following practices: Corporate: Accounting, Finance, Administration, Human Resources Customer: Call Center, Sales and Customer Service We work hard. We have fun. We find GREAT talent.

Keywords: Emerge Professional, Naperville , Call Center Trainer, Human Resources , Naperville, Illinois

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