Drive Thru Ambassador

Company: Goodwill Industries of Michiana - Northwest
Location: Saint John
Posted on: February 14, 2026

Job Description:

Job Description Job Description Seeking full-time and part-time fulfillment at our St. John location. To provide exceptional customer service by efficiently receiving, sorting, and pricing donations while maintaining a friendly and organized donation area. Assist donors with unloading items, express appreciation, and support smooth operations in a fast-paced retail environment . This position reports to the Store Manager, who evaluates performance annually. In addition, embodies the Goodwill Mission to: “Empower people to achieve their most abundant life” and upholds the Company Core Values of: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do the Right Thing. Compensation: $11 hourly Responsibilities: Greet donors warmly, provide assistance with unloading donations, and express appreciation to create a positive and welcoming experience. Receive, inspect, sort, and price donated items efficiently while following established guidelines to ensure quality, appropriate categorization, and readiness for resale. Follow all safety protocols and procedures to maintain a secure work environment, properly handling donations to prevent damage, accidents, or injuries. Keep the donation area clean, organized, and free of hazards, ensuring an efficient workflow and a professional appearance. Accurately document donation intake, maintain records as required, and report any discrepancies or concerns to management. Uphold Kaizen standards by continuously seeking ways to improve efficiency, organization, and workflow. Work collaboratively with team members and supervisors to support store operations, adapt to changing priorities, and contribute to a positive, team-oriented work environment. Other duties as assigned by the supervisor. Qualifications: Authorized to work in the United States. Flexible availability. Able to frequently bend, twist, reach above shoulder level, push and pull, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 lbs. Ability to safely operate material handling equipment, personal protective equipment (PPE), and light industrial machinery. About Company At Goodwill Industries of Michiana - Northwest, our mission extends beyond providing job opportunities and community support. We are driven by a passionate commitment to creating an environment where innovation, enthusiasm, and collaboration flourish. We believe that our success stems from the vibrant, people-focused culture we cultivate. Our team is dynamic, energetic, and dedicated to making a real difference. We celebrate creativity and value those who bring a positive, engaging presence to everything they do. Here, you’ll find a place where your ideas are encouraged, your voice is heard, and your influence has the power to inspire and effect meaningful change. Join us at Goodwill Industries, where you’ll be part of a forward-thinking team that values your unique strengths and contributions. Here, you’ll find a workplace that not only aligns with your values but also empowers you to lead, innovate, and thrive.

Keywords: Goodwill Industries of Michiana - Northwest, Naperville , Drive Thru Ambassador, Logistics, Transportation & Drivers , Saint John, Illinois