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Scientific Customer Service Specialist

Company: Kelly IT
Location: Naperville
Posted on: November 22, 2020

Job Description:

Are you a scientist that has a passion for people? Perhaps the traditional laboratory career is not for you? Kelly Services is working with a firm in Lisle, IL in need of a Scientific Customer Service Specialist. In this customer facing role, you will drive projects to completion through excellent customer service both internally and externally. PRINCIPAL RESPONSIBILITIES Coordinates efforts between sales, technicalengineering, laboratory and the customer to facilitate a high volume of projects start to completion, remaining well organized under demanding deadlines Develops and maintains on?going, strong customer relationships with a high volume of assigned clients, with careful attention to detail. Keeps all project files extremely well organized and up to date. Coordinates with laboratories (internal and external) to obtain test data, relay results and determine next steps. Follows up with customers and projects to ensure all projects are up to date, customers are informed of projects status and all reports have been run. Work with clients to develop quotations and proposals for product change SPECIALIZED SKILLS OTHER REQUIREMENTS Bachelors degree in Chemistry, Biology, Environmental Science or related discipline Must have a passion for science and ability to learn water testing standards and protocol Ability to remain well organized and customer focused under pressure Excellent customer service skills and organizational skills are a must Prior experience in a customer facing role required Must be able to work in a fast paced, deadline driven environment Apply Today NOTE Please submit resume in MS WORD format Why Kelly Registered ? KellyRegistered Science Clinical is your connection to premier scientific and clinical companies looking to hire talented people just like you. Every day, we match science professionals with dream jobs that fit their skills and interests-it's the way we think job searching should be. Nearly 100 percent of our science recruiters have a professional backgroundeducation in science, so we know a thing or two about the science market and how to get you noticed. About Kelly Registered At Kelly, we're always thinking about what's next and advising job seekers on new ways of working to reach their full potential. In fact, we're a leading advocate for temporarynon-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world. Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.

Keywords: Kelly IT, Naperville , Scientific Customer Service Specialist, Other , Naperville, Illinois

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