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Director, Operations

Company: XPO Logistics
Location: Naperville
Posted on: May 3, 2021

Job Description:

Logistics done differently.

Ranked as the #1 North American logistics company according to Transport Topics, XPO Logistics is among the most admired companies in the world according to Fortune Magazine. At XPO, our success depends on our ability to provide the highest level of support and solutions to our customers. As the Director, Operations, your focus will be successfully managing client relationships, meeting or exceeding client expectations, and working to ensure effective operational solutions and service improvements. We want to leverage your skills and years of experience to create positive results, ensuring a bright future for yourself and XPO.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan.

What you'll do on a typical day:

  • Develop effective and efficient methods to meet customer needs; serve as the primary customer contact on all new initiatives and/or high-level critical issues
  • Drive operational efficiencies to improve service and financial performance
  • Conduct strategic account reviews with all assigned customers to assess service needs and usage trends on a regular basis
  • Execute individually assigned components of startup action plans
  • Participate in developing integration plans to support client and company initiatives
  • Direct, develop, mentor and lead operational teams
  • Establish and meet site objectives in the areas of financial performance, safety, quality and customer service

What you need to succeed at XPO:

At a minimum, you'll need:

  • 7 years of logistics experience
  • Experience in a managerial role
  • Experience performing complex analyses of data, processes, policies, procedures and/or systems

It'd be great if you also have:

  • Bachelor's degree in Management or Logistics
  • Availability to work a flexible schedule, which may include weekends; travel up to 25% of the time
  • The capacity to take calculated risks and make strategic, results-oriented decisions while accepting responsibility for the results

Be part of something big.

XPO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make XPO a great place to work.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

XPO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with XPO policies which are in place to safeguard our employees and customers.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Nearest Major Market: Naperville

Nearest Secondary Market: Chicago

Job Segment: Operations Manager, Manager, Supply, Logistics, Operations, Management

Apply now "

Find similar jobs:

XPO Pride, Veteran Opportunities, University - Entry-level, Transportation, Operations

Keywords: XPO Logistics, Naperville , Director, Operations, Other , Naperville, Illinois

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