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CEA Customer Service Processor

Company: PDS Tech Inc
Location: Naperville
Posted on: May 3, 2021

Job Description:

PDS Tech is seeking candidates for a CEA (Council on Economic Advisers) Customer Service Processor in Naperville, ILJob Summary:To assist the field with any questions or concerns that they have via telephone and email. To record incoming and outgoing wires to the file ledger in the AIM and AIM + system. Job Roles: Verify funds in AIM before posting outgoing wiresPost incoming wires in AIM and AIM+Confirm transfer of fundsSend confirmation to unitsOther duties as assigned by managementWork overtime as needed, particularly at month end.Education, Licensure, and Experience: Completion of a High School diploma. Minimum of 1-2 years of experience in customer service which includes experience in the title industry.Role Specific Knowledge:Ability to use WIMSAbility to use Wire/ICRAbility to use AFW and AIM+Accurate keyboard and 10-key ability.Above average math skills. Proficiency in Excel. Ability to maintain composure in times of stress or with difficult customers.All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

Keywords: PDS Tech Inc, Naperville , CEA Customer Service Processor, Other , Naperville, Illinois

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