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Law Firm Intake Specialist

Company: O'Flaherty Law
Location: Naperville
Posted on: May 3, 2021

Job Description:

Job Description Who we are: We are a small, rapidly growing west suburban law office. Our firm engages in several areas of law, with our focus being family law, probate, and litigation. We are seeking: A full-time professional Intake Specialist to join our existing office support staff. Our ideal candidate will be professional, outgoing, and personable. Our office experiences a high volume of phone calls and online submissions. You should enjoy working with people, be punctual and reliable. Must be organized, quick to learn, and adept at maintaining the utmost balance of efficiency and courtesy in client relations. Time management and the ability to multi-task are a must. Should also be capable of light administrative duties. Experience with high-volume medical or legal or other professional office environment or experience as a legal assistant is strongly preferred. Job Duties: Screen incoming calls and emails to the law firm Review and record potential clients' claims by phone and email Submit claims to the Attorney for review Schedule appointments between potential clients and legal staff Obtain signatures and other essential qualifiers from clients Serve as a "friendly face" and "friendly voice" of the firm Proficiencies: Proficiency using Microsoft Office Suite Strong listening and interviewing skills Proficiency using standard office equipment Excellent customer service skills Ability to multitask and organize in a fast-paced environment Manage high call volume What we offer: 401k with employer contribution, group health insurance, paid holidays/vacation. An engaging, friendly work environment. Hours: M-F 8-4 pm Applicants must include a current resume and statement describing why you would be a good fit for this position. Job Type: Full-time Pay: $13.00 - $15.00 per hour Job Types: Full-time, Part-time Pay: $13.00 - $15.00 per hour Company Description We are a rapidly growing law office featuring an energetic, established, creative and dynamic team of attorneys and paralegals. Our firm engages in several areas of law, including family law, business representation, civil litigation, landlord/tenant, estate planning and probate with our focus being family law and litigation.

Keywords: O'Flaherty Law, Naperville , Law Firm Intake Specialist, Other , Naperville, Illinois

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