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Caseworker I

Company: Motorola Solutions
Location: Palatine
Posted on: June 5, 2021

Job Description:

If you are a current Motorola Solutions employee, please click this link to apply through your Workday account.

Company Overview

At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether it's helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.

Department Overview

VaaS, a "video analysis as a service" company, is a leading global provider of data and image analytics for vehicle location. The company's image capture and analysis platform, which includes fixed and mobile license plate reader cameras driven by machine learning and artificial intelligence, provides vehicle location data to public safety and commercial customers. Acquired in January 2019, this new product offering will expand the Motorola Solutions command center software portfolio with the largest shareable database of vehicle location information that can help shorten response times and improve the speed and accuracy of investigations.

Job Description

Position involves skip tracing to locate assets that are assigned as accounts by client/lenders. In all cases the asset being located involves a defaulted loan associated with the client/lender who places the account with MVConnect.

  • Work within MVConnect's system of record (SOR)
  • Utilize approved databases, and internet searches, to locate collateralized asset.
  • Assign collateral for recovery, utilizing an approved vendor on MVConnect approved client vendor listing.
  • Process updates to client/lenders according to each individual clients requirements schedule.
  • Track and ensure collateral recovery is performed with vendor utilized in the field, hired to recover the asset.
  • Make phone calls as necessary to speak to locations that have possession of collateralized asset, or to speak to the client customer, if permitted, to ascertain collateral location.


  • Microsoft Outlook basic experience
  • Automotive Industry, or Collection/Repossession experience preferred
  • Typing, 40 wpm or higher

Basic Requirements

  • High School Diploma or equivalent
  • 2+ years of experience in related field

Travel Requirements


Relocation Provided


Position Type


Referral Payment Plan


EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.

Keywords: Motorola Solutions, Naperville , Caseworker I, Other , Palatine, Illinois

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