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Customer Solution Adoption Specialist

Company: SAP
Location: Naperville
Posted on: June 7, 2021

Job Description:

Requisition ID: 285706
Work Area: Software-Design and Development
Expected Travel: 0 - 10%
Career Status: Graduate
Employment Type: Regular Full Time


SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. Thats why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.
SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because its the best-run businesses that make the world run better and improve peoples lives.

About the team:

Fieldglass, an SAP company, provides a cloud-based Vendor Management System (VMS) to manage contingent workforce and services procurement programs. More than 300 customers leverage Fieldglass to gain visibility into their external workforces, including contingent labor, services managed through Statements of Work and independent contractors while optimizing spend, quality, compliance and efficiency.

What Sets Us Apart:

Fieldglass was born cloud. As one of the forerunners of todays highly successful cloud delivery model, Fieldglass has been a Software-as-a-Service application since its start. At a time when many buyers were using behind-the-firewall ERP applications to manage their non-employee workforce, this VMS industry first is now the industry standard.

Some of our attributes include:

  • We are the VMS market leader in global spend and in Q1 2017 retained our position as a Leader in this market by Forrester Research.
  • Not only an industry leader but a thought leader - Fieldglass keeps customers up to date with VMS industry knowledge on our From the Field blog, FUSE User Exchange and social media accounts.
  • We work with the worlds leading companies, including AIG, Verizon, GlaxoSmithKline, Johnson & Johnson, CVS/Caremark, United Airlines, Panasonic, Rio Tinto, Monsanto, and many, many more.
  • We are now part of SAP, a market leading enterprise application software company, helping companies of all sizes and industries run simple.

What youll do:

  • Have the unique opportunity to contribute to product planning for SAP Fieldglass Analytics.
  • Dedicated support of SAPs go-to-market organization with a 100% focus on customer success with strategic innovations by working jointly with the delivery eco-system inside SAP and partners.
  • Collaborate with our established key stakeholders very closely to drive jointly impact and drive knowledge enablement and feed the eco-system with the fuel for scale.
  • Drive the continuous improvement of SAP products and services, taking the product from validation to customer deployment.
  • Build communities of practice throughout the SAP ecosystem.
  • Maintain close connection to all parts of the community, especially customers, solution and product owners, development, quality team, support, consulting, sales, and partners.
  • Provide data driven insights and deliver recommendations that address opportunities for product improvements.

Who you are:

Were looking for someone who takes initiative, perseveres, and stays curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

  • Have Bachelors orMastersdegree in an analytical or technical field, such as Computer Science, Data Science, Information Systems, or something related.

  • Experience developing complex SQL, able to create multi-table joins and use analytical SQL functions.

  • Proficient in Tableau or otherdata visualization tools.

  • Experience in using variety of statistical and machine learning techniques to solve problems.

  • Interested in software, business intelligence, and visual analytics.

  • Outstanding interpersonal skills, both oral and written, and the ability to work closely with business and technical teams of all skill levels.

Success is what you make it. At SAP, we help you make it your own.
A career at SAP can open many doors for you. If youre searching for a company thats dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment apply now.

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team. ( or, APJ:, EMEA: Requests for reasonable accommodation will be considered on a case-by-case basis. Successful candidates might be required to undergo a background verification with an external vendor.

EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.

Successful candidates might be required to undergo a background verification with an external vendor.
Additional Locations:

Keywords: SAP, Naperville , Customer Solution Adoption Specialist, Other , Naperville, Illinois

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