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Supply Chain Analyst

Company: HubGroup
Location: Naperville
Posted on: July 19, 2021

Job Description:

Job Description

As a Supply Chain Analyst/Account Manager you will play a vital role in the day-to-day service and support of Hub Group 's clients, which are mid-tier consumer packaged goods manufacturers. This position serves as the primary liaison between Hub Group s customers, warehouses, and carriers. You will successfully manage multiple clients; supply chain needs, provide industry-leading customer service, and ensure superior and expeditious execution of customer requirements. This role includes significant client interface responsibilities. As a Supply Chain Analyst/Account Manager you'll be part of the backbone of the daily operations at Hub Group . This is a great way to learn multiple facets of Hub Group and will prepare you for future growth in a number of departments.

Essential Job Functions:

  • Assess client needs and act as the point person in developing and managing account specifications and procedures that will ensure quality, efficiency and profitability
  • Pro-actively manage daily order level data; recommend improvement and implement changes
  • Partner with implementation team during the launch of new accounts and programs
  • Identify and execute carrier consolidation opportunities by utilizing search techniques through Hub Group 's proprietary system
  • Receive, analyze, and respond to a high volume of communication each day
  • Manage the order process flow to contract specifications
  • Interact with various levels and departments within client organization
  • Ensure optimal delivery performance by selecting the best carrier and managing the tracking process
  • Maintain inventory accuracy
  • Successfully manage client relationships with various levels and departments of the client team
  • Perform inventory audits, record results and measure trends
  • Inspect damaged product and oversee recoups and disposals when needed
  • Perform additional duties assigned by company

Minimum Qualifications :

  • Bachelors Degree
  • 2+ years account management /customer service experience preferred, preferably in distribution and logistics industry
  • Proficiency in Microsoft Office, especially Excel
  • Sufficient familiarity with web based tools
  • Strong understanding of product distribution is desired, especially within CPG
  • Excellent problem-solving skills with the ability to inspire others to find creative solutions to challenging situations
  • Strong talent for multi-tasking and managing competing priorities effectively
  • Highly organized; attentive to details
  • Excellent written and oral communication skills
  • Able to identify and assess clients needs and to craft compelling solutions
  • Self-directed, yet strong team player
  • Minimal travel may be required


Keywords: HubGroup, Naperville , Supply Chain Analyst, Other , Naperville, Illinois

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