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Remote IT Service Desk Support

Company: VirtualVocations
Location: Naperville
Posted on: November 22, 2021

Job Description:

An IT company is seeking a Remote IT Service Desk Support. Core Responsibilities Include: Providing technical support of hardware, systems, sub-systems and/or applications Being the initial point of contact for customers via telephone, email or live chat to provide technical support Assisting with navigating around application menus, may be required to remote into customer's computer Qualifications Include: 6 months of IT Service Desk experience Working knowledge of data and voice network concepts Understanding of Active Directory to unlock and reset passwords Strong knowledge of Network troubleshooting Ability to troubleshoot and resolve email issues, specifically MS Outlook

Keywords: VirtualVocations, Naperville , Remote IT Service Desk Support, Other , Naperville, Illinois

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