Remote IT Service Desk Support
Company: VirtualVocations
Location: Naperville
Posted on: November 22, 2021
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Job Description:
An IT company is seeking a Remote IT Service Desk Support. Core
Responsibilities Include: Providing technical support of hardware,
systems, sub-systems and/or applications Being the initial point of
contact for customers via telephone, email or live chat to provide
technical support Assisting with navigating around application
menus, may be required to remote into customer's computer
Qualifications Include: 6 months of IT Service Desk experience
Working knowledge of data and voice network concepts Understanding
of Active Directory to unlock and reset passwords Strong knowledge
of Network troubleshooting Ability to troubleshoot and resolve
email issues, specifically MS Outlook
Keywords: VirtualVocations, Naperville , Remote IT Service Desk Support, Other , Naperville, Illinois
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