Key Account Representative

Company: Ecolab
Location: Naperville
Posted on: June 23, 2022

Job Description:

Ecolab is seeking a Key Account Representative to join our Nalco Water/Downstream Industrial team. This individual will be a dedicated contact for Ecolab's largest, most strategic and profitable accounts.

What's in it For You:
The opportunity to take on some of the world's most meaningful challenges, helping customers achieve clean water, safe food, abundant energy and healthy environments
The ability to make an impact and shape your career with a company that is passionate about growth
The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best

What You Will Do:
Responsible for Order to Cash processing including sales order entry, inquiries and changes.
Responsible for understanding all special requirements, procedures and policies for personal accounts as well as those of the team.
Works closely with customers and internal departments to resolve order issues
Generates and maintains confidential information and administer company policy and procedures.
Create and maintain customer requirement documentation.

Work week and shift: Monday - Friday 8:30 am - 5:30pm

Minimum Qualifications:
High school diploma or equivalent
3-5 years customer service or business-related experience required
Must be willing/able to be on-call after-hours, weekends, and during holidays (Note: generally, on call every 5-8 weeks, depending upon size of team)
SAP experience
Proficient with Microsoft Office Suite software (Excel, Word, and Outlook)
No Immigration Sponsorship Available

Preferred Qualifications:
Higher education degree completed or in process
3-5 years SAP experience
Must be able to work successfully in a highly structured environment
Ability to work independently in a fast-paced environment
Strong analytical skills
Strong oral and written communication skills
Strong Excel skills
Ability to interact professionally with others, ability to work independently in a multi-division, fast paced environment
Excellent problem solving, investigation and troubleshooting skills
Critical attention to detail and highly dependable
Ability to prioritize workflow while utilizing strong time management skills
Ability to handle multiple tasks at once
Ability to exercise good judgment in decision making

Benefits
Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits.
If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here.

Covid-19 Vaccine Notice
Due to local mandates and customer requirements, applicants for certain customer-facing positions must be fully vaccinated (which in some situations requires a booster if eligible), unless a religious or medical accommodation is requested by the applicant and approved by Ecolab. You will be asked for proof of your vaccination status. All applicants should be aware that Ecolab is a federal contractor. If the federal contractor vaccine mandate is reinstated in its current form, all Ecolab employees will need to be vaccinated, or have an approved religious or medical accommodation in place.

Americans with Disabilities Act (ADA)
Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application proces s, please call Ecolab Recruiting Support at (866) 841-6682 for assistance.

Our Commitment to Diversity and Inclusion
At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.
In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. Ecolab is a place where you can grow your career, own your future and impact what matters.
We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.

Keywords: Ecolab, Naperville , Key Account Representative, Other , Naperville, Illinois