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Customer Support Specialist (Work From Home)

Company: Capella Space
Location: Addison
Posted on: August 6, 2022

Job Description:

[Customer Service / Remote] - Anywhere in the U.S. / Medical, dental & vision insurance / 401k / PTO / Monthly Cell and Internet Stipend / 7a-4p EST / Requires rotating on-call support on nights, weekends, and holidays - As a Customer Support Specialist you'll: Help customers resolve questions about order placement and tasking requests, system functions and account issues, and other Tier 1 support needs; Respond quickly and thoroughly to customer requests; Maintain a high level of expertise in Capella products and systems, and leverage this expertise to assist customers and internal parties; Meet performance expectations as measured by case-handling metrics and customer satisfaction surveys...Hiring Fast > >

Keywords: Capella Space, Naperville , Customer Support Specialist (Work From Home), Other , Addison, Illinois

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