Customer Service Representative

Company: GPAC
Location: Addison
Posted on: September 17, 2022

Job Description:

Customer Service RepresentativeCurrently seeking a -Customer Service Representative -that will take, process customer orders, address all customer inquiries, complaints, and work with/assist designers as well.EDUCATION/EXPEREINCE REQUIRED:

• 2 years of related customer service experience.
• High school diploma or GED.
• Corrugated industry experience. -PREFERRED:
  • 3 years' experience working in a manufacturing environment with customer service.
  • HRMS, Amtech, or Kiwi computer data-entry experience.
  • Corrugated industry experienceJOB FUNCTIONS:
    • Take customer orders either directly from customers or sales representatives.
    • Place orders on a timely basis for purchases of materials and supplies to be used in production.
    • Process billing.
    • Handle customer complaints and questions and follow-up with appropriate internal personnel as required.
    • Maintain customer files.
    • Process new items and purchase orders.
    • Coordinate accounting credits.Apply now for immediate consideration! If you have any questions or are interested in the other positions we are currently looking to fill, please reach out confidentially at 605-937-5578 or -All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.

Keywords: GPAC, Naperville , Customer Service Representative, Other , Addison, Illinois