Host / Naperville

Company: Maggiano's Little Italy
Location: Naperville
Posted on: November 23, 2022

Job Description:

IMMEDIATELY HIRING

Hosts

Our Teammates Enjoy:
---Great Pay and tips per a high-volume setting
---Benefits package with health, dental and life
---FREE Education assistance
---Scratch kitchen
--- Authentic family recipes
---Lots of other perks and discounts

text APPLY to 972-203-6224

Job summary:

Responsible for initial greeting and seating of guests, answering phones, taking messages and reservations, maintaining an accurate wait when necessary and bidding goodbye to all guests.

Essential functions:

Must be willing and able to:

Determine proper amount of reservations to be accepted for each shift according to standing operating procedure
Take all reservation calls and record necessary information
Confirm applicable reservations according to standing operating procedure
Seat the restaurant evenly and in an orderly manner so that the dining room looks well filled at all times and so that all servers have a fair share of the guests
Maintain an accurate head count of guests seated in each station
Fill out completely all sections of a telephone message pad and pass on to the appropriate person within 10 minutes of the call
Check washrooms and coordinate with bus staff cleaning requirements
Ensure that host desk and waiting area are kept clean and organized throughout the shift
Sell and accurately account for gift certificate sales
Move tables as needed for larger or smaller parties
Relate to guests pleasantly and with good humor
Communicate effectively with guests

Must be willing and able to meet individual restaurant requirements in the following when that restaurant is on a wait:

Accurately quote wait time within 5 minutes
Efficiently assign tables appropriate for parties being seated
Accurately fill out and maintain host/hostess control sheet
Anticipate needs of scheduled special parties
Communicate seating needs to service, bus and other host staff
Cordially inform the guest about where to wait and how wait system works

Everyone knows and loves Maggiano's - the food, the atmosphere and the family culture all make it
a perfect place to dine AND a perfect place to work! Our dedication to providing the ultimate in guest service, extraordinary food and memorable experiences is why we were named America's Favorite Casual Dining Chain

Requirements

Qualification standards:

Must provide a minimum of 1-year full service restaurant experience or the equivalent. Must have accurate mathematic skills.

Menu and specials
Restaurant layout including table numbers and station numbers

Must be willing and able to:

Meet personal schedule requirements punctually
Be warm, sincere, outgoing in personality
Stand for long periods of time while on duty
Move safely throughout all areas of the restaurant
Work amidst noise in confined crowded space
Move chairs, transport high chairs and/or booster seats to tables when necessary
Work nights, weekends and holidays

Maggiano's Little Italy - truly is a very special group of restaurants. Technically, we're a "chain," but in principle, we're more like an extended family. Each restaurant is similar in menu and philosophy but is built to reflect the history of its host city. Inside, high-energy, full-service dining rooms reminiscent of pre-war Little Italy, elegant banquet facilities and customer-friendly carryout leave no doubt you're visiting an authentic Maggiano's Little Italy - restaurant. equal opportunity employer%2016361%

Keywords: Maggiano's Little Italy, Naperville , Host / Naperville, Other , Naperville, Illinois