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Business Development Coordinator

Company: Napleton Auto Group
Location: Naperville
Posted on: November 23, 2022

Job Description:

Napleton Automotive Group is currently searching for experienced Customer Service / Business Development Representatives to be based out of our beautiful location.


* Health
* 401(k)
* Paid time off / Vacation
* Growth / Advancement Opportunities
* Employee Vehicle Purchase Policy
* Above Average Industry Pay
* Employee referral bonuses
* Commission
* Salary


* Handle incoming phone calls
* Handle lease returns and renewals
* Handle leads and appointment setting
* Conduct internal CSI calls and emails
* Work directly with managers on deals that involve internet customers
* Set appointments for prospective and current customers to meet with a member of the sales team
* Manage high volume of customer inquiries through phone, email, text/chat per sales
* Update client information in our CRM Report daily
* Follow-up with existing customers
* Follow-up with prospective customers
* Follow-up with missed/cancelled customers
* Ensure Customer Satisfaction
* Product knowledge/function is key with all the different vehicles on a daily basis
* Maintaining daily contact target/appointment target
* Must be able to contribute to positive team environment


* Successful Customer Care Representatives MUST have excellent telephone skills
* Self- Motivated and Energetic
* You as the Representative must have the ability to instantly build rapport with the customer
* A friendly/professional demeanor with excellent written and oral communication skills
* You MUST enjoy the phone and have the willingness to help customers overcome objections in order to set the appointment
* Strong organizational skills with the ability to multitask and meet daily goals
* Follow up with customers effectively
* Cold calling/Call center skills

Job Type: Full-time

Pay: $40,000.00 - $60,000.00 per year

* Flexible schedule
* Health insurance
* 8 hour shift
* Weekend availability
Supplemental pay types:
* Bonus pay
* Commission pay

Ability to commute/relocate:
* Libertyville, IL: Reliably commute or planning to relocate before starting work (Required)

* Business development: 1 year (Preferred)
* Sales: 1 year (Preferred)

Willingness to travel:
* 25% (Preferred)

Work Location: One location%58047475%

Keywords: Napleton Auto Group, Naperville , Business Development Coordinator, Other , Naperville, Illinois

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