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IT Operations Coordinator

Company: Outsource IT Solutions Group
Location: Naperville
Posted on: November 26, 2022

Job Description:

Outsource IT Solutions Group (OSG) is looking for an Operations Coordinator to join our team!

OSG has been a leader in the Chicagoland area for over 20 years in the IT managed services (MSP) and Value-Added Reseller (VAR) industry. Our engineers are brilliant and our clients do amazing things! We take excellent care of our employees by offering a competitive benefits package which includes paid time off, Medical, Dental, Vision, STD, LTD, AD&D, Term Life Insurances, and SIMPLE IRA with company match. We want this to be the last place you ever work!

The Operations Coordinator will play a vital role in the company's overall operations by completing recurring billing cycles, ensuring accounts payable deadlines are met and tracked per internal processes, and working with clients and account managers to ensure timely remittance of payment is received. The successful candidate will be able to communicate effectively with both internal staff and external clients, become familiar with OSG's solutions and products, as well as complete all responsibilities by deadlines with an exceptional level of attention to detail and accuracy. This role is essential to the company's overall success and works with all departments: service, sales, operations, and clients.

*The Role*

The Operations Coordinator's day to day role will include documenting and paying expenses, maintaining internal inventory of hardware, ordering office supplies, completing recurring outgoing billing to clients, entering new client agreements, following up with clients on past due invoices and documenting results, as well as assisting the operations department with various other administrative items.


Excellent verbal and written communication skills

Proven customer service experience

Consistent follow-up

Ability to escalate to management if duties are unable to be completed by the required deadline

Proficient in using a computer and the Microsoft Office Suite of products

Exemplary time management skills while still maintaining attention to detail

Job Type: Full-time

Pay: $35,000.00 - $45,000.00 per year

* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
* 8 hour shift
* Monday to Friday

Ability to commute/relocate:
* Naperville, IL 60563: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location%58047475%

Keywords: Outsource IT Solutions Group, Naperville , IT Operations Coordinator, Other , Naperville, Illinois

Click here to apply!

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