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Debt Resolution Specialist

Company: Blitt and Gaines, P.C
Location: Naperville
Posted on: January 16, 2023

Job Description:

Career Opportunities with Blitt and Gaines, P.C. A great place to work. Careers At Blitt and Gaines, P.C. Current job opportunities are posted here as they become available. Subscribe to our RSS feeds to receive instant updates as new positions become available.This position offers: competitive base pay, monthly bonus, Paid Time Off (PTO), benefits - medical, dental, vision, 401k and growth and advancement opportunitiesJob Summary:The Debt Resolution Specialist Specialist Position is responsible for the reconciliation and collection activity for Blitt and Gaines P.C, accounts. This role will assess customer's needs and reconcile issues according to company, client, federal, state and local requirements and policies.This position requires a substantial knowledge of the collections industry, rules and regulations, litigation process and transacts the general business of the Collections Department subject to general supervision.Job Description of daily tasks and responsibilities include:

  • Handle both inbound and outbound calls in an high paced environment
  • Recover past due payments on accounts while applying customer service skills
  • Update consumer file information and notate accounts
  • Negotiate payment/settlement arrangements
  • Confirm consumer information
  • Ability to process payments and update consumer banking information
  • Investigate and resolve consumer/file discrepancies
  • Create a working relationship with consumers and attorneys to help resolve accounts
  • Comply with all legal requirementsQualified Applicants must meet the following criteria:
    • Computer skills and the ability to work multiple systems
    • Detail orientated with an ability to multi task
    • Positive attitude , energetic, and motivated
    • Call Center, Collections, or Sales experience is a plus. Prior exposure to the FDCPA is very helpful.We offer:
      • Competitive base pay
      • Monthly bonus incentives
      • Paid Time Off (PTO)

Keywords: Blitt and Gaines, P.C, Naperville , Debt Resolution Specialist, Other , Naperville, Illinois

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