Student Accounts Supervisor

Company: North Central College, IL
Location: Naperville
Posted on: January 19, 2023

Job Description:

Employment Status: AdministrativeDescription of Key Responsibility:

• Supervise the cash receipts process in the collection of all revenue for the College. Responsible for maintaining appropriate cash controls and accurate records of all transactions.
• Provide supervision, instruction, guidelines and support for the Cashier and Student Accounts Specialist and effectively utilize their time, skills and abilities. Establish and administer goals and operating standards that ensure positive, effective, and open relationships with all students, parents, faculty, staff and others providing revenue to the College.
• Manage the collection efforts of balances due to the College and coordinate the assignment of past due receivables to a contracted collection agency.
• Oversee all activities associated with the Ellucian/Datatel student billing and cash receipt systems. Develop detail codes, funds, tables and accounting rules for correct accounting entries for transactions generated. Provide guidance, investigate errors, and assist in resolving problems with student accounts.
• Respond to student questions, concerns and complaints regarding student account issues. Meet with students and/or parents on a one-to-one basis to resolve issues and direct them to others who may be able to assist them (financial aid staff, registrar, residence life, payment plan organization, agencies such as the VA, College Illinois, etc.).
• Communicate with external student funding sources and understand their programs and requirements, such as College Illinois, Veterans Administration, and the Colleges payment plan organization.
• Participate in programs designed to orient new students and families to the College and present student account information to when requested.
• Prepare student insurance rosters, forward to the insurance company and prepare a check request for payment of student insurance.
• Gather and review information for general petitions submitted to the Vice President for Business Affairs.
• Coordinate the processing of various tax forms including 1098T tax forms and 1042 tax forms.
• Serve as the student accounts liaison to the Office of Financial Aid, Registrar, Residence Life, Food Service, Fine Arts, Athletics, Camps and Conferences and other departments as appropriate.
• Perform other job related duties as appropriately assigned.Education/Training: An Associates Degree in Accounting, Finance or other Business related field from an accredited institution. A Bachelors Degree or higher is preferred.Experience: At least 5-7 years of supervision experience in a customer accounts environment, preferable in a college or university environment.Position Summary: Responsible for efficiently and effectively operating all functions of the billing, collection, refund, deposit and record maintenance of student accounts and all other non-student receivables. Reporting to the Assistant Vice President of Finance/Controller, the Student Accounts Supervisor will maintain effective communication with the Financial Aid Office and other student services departments, while providing direct managerial leadership and guidance to student accounts staff and student workers.

Keywords: North Central College, IL, Naperville , Student Accounts Supervisor, Other , Naperville, Illinois