Student Accounts Supervisor
Company: North Central College, IL
Location: Naperville
Posted on: January 19, 2023
Job Description:
Employment Status: AdministrativeDescription of Key
Responsibility:
- Supervise the cash receipts process in the collection of all
revenue for the College. Responsible for maintaining appropriate
cash controls and accurate records of all transactions.
- Provide supervision, instruction, guidelines and support for
the Cashier and Student Accounts Specialist and effectively utilize
their time, skills and abilities. Establish and administer goals
and operating standards that ensure positive, effective, and open
relationships with all students, parents, faculty, staff and others
providing revenue to the College.
- Manage the collection efforts of balances due to the College
and coordinate the assignment of past due receivables to a
contracted collection agency.
- Oversee all activities associated with the Ellucian/Datatel
student billing and cash receipt systems. Develop detail codes,
funds, tables and accounting rules for correct accounting entries
for transactions generated. Provide guidance, investigate errors,
and assist in resolving problems with student accounts.
- Respond to student questions, concerns and complaints regarding
student account issues. Meet with students and/or parents on a
one-to-one basis to resolve issues and direct them to others who
may be able to assist them (financial aid staff, registrar,
residence life, payment plan organization, agencies such as the VA,
College Illinois, etc.).
- Communicate with external student funding sources and
understand their programs and requirements, such as College
Illinois, Veterans Administration, and the Colleges payment plan
organization.
- Participate in programs designed to orient new students and
families to the College and present student account information to
when requested.
- Prepare student insurance rosters, forward to the insurance
company and prepare a check request for payment of student
insurance.
- Gather and review information for general petitions submitted
to the Vice President for Business Affairs.
- Coordinate the processing of various tax forms including 1098T
tax forms and 1042 tax forms.
- Serve as the student accounts liaison to the Office of
Financial Aid, Registrar, Residence Life, Food Service, Fine Arts,
Athletics, Camps and Conferences and other departments as
appropriate.
- Perform other job related duties as appropriately
assigned.Education/Training: An Associates Degree in Accounting,
Finance or other Business related field from an accredited
institution. A Bachelors Degree or higher is preferred.Experience:
At least 5-7 years of supervision experience in a customer accounts
environment, preferable in a college or university
environment.Position Summary: Responsible for efficiently and
effectively operating all functions of the billing, collection,
refund, deposit and record maintenance of student accounts and all
other non-student receivables. Reporting to the Assistant Vice
President of Finance/Controller, the Student Accounts Supervisor
will maintain effective communication with the Financial Aid Office
and other student services departments, while providing direct
managerial leadership and guidance to student accounts staff and
student workers.
Keywords: North Central College, IL, Naperville , Student Accounts Supervisor, Other , Naperville, Illinois
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