Service Writer
Company: City Limits Harley-Davidson
Location: Palatine
Posted on: March 16, 2023
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Job Description:
About UsLooking to jumpstart your career with a badass company?
The Windy City Motorcycle Company is the largest motorcycle
retailer defining and leading the standard and future of the
motorcycle retail experience. Our teams spend their days fulfilling
two-wheeled dreams. What could get better than that? We pride
ourselves on creating a fast-paces, fun and team-oriented work
environment that makes each day a new adventure. Are you ready to
roll on the throttle and join us?What we offer:Pay plans with
endless potentialAnnual income increasesFlexibilityOpportunity for
growth within the companyGenerous employee discountsPaid training
and time offBusiness casual dress code Health, dental, vision, and
life insurance and savings accounts401k plan with a company matchA
fun environment!Duties & ResponsibilitiesAssist service department
manager in maintaining a smooth running efficient service
department with a high degree of customer satisfaction Diagnose
problems accurately, and clearly describe them on the repair
orderEstimate costs and completion times at point of sale. Clearly
communicate them to customerAssign jobs to technicians based on
skill level and current resource utilization Review
work-in-progress to ensure quality and timelinessOccasionally
assist technicians when they are having difficulty performing
service workDetermine correct part numbers on repair orders and
assist the parts department with picking and posting of parts
before job startsPerform cashier functions, as neededMake estimates
for internal and wreck repairsOpen & close all customer paid,
warranty, and internal repair ordersFollow procedures for quick and
efficient handling of warranty items, including and proper storage
of these itemsBecome familiar and efficient with all phases of the
computer system required for service and parts managementWe are an
equal opportunity employer and prohibit discrimination/harassment
without regard to race, color, religion, age, sex, national origin,
disability status, genetics, protected veteran status, sexual
orientation, gender identity or expression, or any other
characteristic protected by federal, state or local laws.
Keywords: City Limits Harley-Davidson, Naperville , Service Writer, Other , Palatine, Illinois
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