Service Writer

Company: City Limits Harley-Davidson
Location: Palatine
Posted on: March 16, 2023

Job Description:

About UsLooking to jumpstart your career with a badass company? The Windy City Motorcycle Company is the largest motorcycle retailer defining and leading the standard and future of the motorcycle retail experience. Our teams spend their days fulfilling two-wheeled dreams. What could get better than that? We pride ourselves on creating a fast-paces, fun and team-oriented work environment that makes each day a new adventure. Are you ready to roll on the throttle and join us?What we offer:Pay plans with endless potentialAnnual income increasesFlexibilityOpportunity for growth within the companyGenerous employee discountsPaid training and time offBusiness casual dress code Health, dental, vision, and life insurance and savings accounts401k plan with a company matchA fun environment!Duties & ResponsibilitiesAssist service department manager in maintaining a smooth running efficient service department with a high degree of customer satisfaction Diagnose problems accurately, and clearly describe them on the repair orderEstimate costs and completion times at point of sale. Clearly communicate them to customerAssign jobs to technicians based on skill level and current resource utilization Review work-in-progress to ensure quality and timelinessOccasionally assist technicians when they are having difficulty performing service workDetermine correct part numbers on repair orders and assist the parts department with picking and posting of parts before job startsPerform cashier functions, as neededMake estimates for internal and wreck repairsOpen & close all customer paid, warranty, and internal repair ordersFollow procedures for quick and efficient handling of warranty items, including and proper storage of these itemsBecome familiar and efficient with all phases of the computer system required for service and parts managementWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Keywords: City Limits Harley-Davidson, Naperville , Service Writer, Other , Palatine, Illinois