Customer Service Associate
Company: The TJX Companies , Inc.
Location: Naperville
Posted on: March 19, 2023
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Job Description:
All 1,000 of our Marshalls stores embrace discovery, from
designer luggage to statement shoes. Our assortment of brands is
always changing, but our mission to provide the surprises that make
the everyday a little more fun is unwavering. Just like working
here. Everyone encourages each other and embraces the excitement
that can come with change. Each shift is a new opportunity to
Discover Different.
Posting Notes: Marshalls Store 0661 -- 1931 Glacier Park Ave --
Naperville -- IL -- 60540
Opportunity: Contribute To The Growth Of Your Career.
Supports a positive customer shopping experience and maintains a
strong store partnership with store teams and Loss Prevention.
Understands operational procedures and deters acts of dishonesty
within established customer service guidelines.
* Provides timely, courteous and knowledgeable service to
customers
* Engages customers, providing support and creating a positive
shopping environment
* Provides an effective deterrent to theft through customer
engagement and a professional and knowledgeable presence
* Observes accurate checkout procedures for customers and
Associates
* Communicates shrink-related concerns to Store Management and Loss
Prevention
* Maintains an effective partnership with Store Management and Loss
Prevention to accomplish work assignments and overall goals and
objectives.
* Coordinates and completes shrink-related activities in
partnership with Store Management
* Supports and participates in store shrink reduction goals and
programs
* Promotes a culture of honesty and integrity; maintains
confidentiality
* Encourages Associate use of shrink reduction resources
* Promotes safety awareness and supports maintenance of a risk-free
environment
* Follows through on commitments; accomplishes goals with minimum
supervision
* Adheres to all labor laws, policies, and procedures
* Performs other duties as assigned
Who We Are Looking For: You!
* Excellent communication skills and good judgment
* Ability to respond appropriately to changes in direction or
unexpected situations
* Standout colleague, working effectively with peers and
supervisors to accomplish tasks
* Able to work a flexible schedule to support business needs
* 0-2 years retail or security experience
A Few More Reasons to Love TJX.
* Competitive Compensation
* Weekly Paychecks
* Associate Discount
* Career development opportunities
* TAAP - TJX Associate Assistance Programs
* Be a part of an inclusive team
* Flexible work schedules
Benefit programs and eligibility terms vary across our global
locations. We encourage you to apply to learn more about how our
benefits can make a difference for you.
We're reinventing retail and helping people discover that next find
that's going to be their new signature look. You can be a part of
their journey to look amazing.
Our inventory is always changing and our approach is continually
evolving, which means every day is another chance to Discover
Different. In fact, that's what it's like throughout the entire TJX
family, which includes TJ Maxx, HomeGoods, Sierra, and
Homesense.
Discover Different also means we embrace each other's differences
and unique perspectives. We consider all applicants for employment
without regard to race, color, religion, gender, sexual
orientation, national origin, age, disability, gender identity and
expression, marital or military status. We also provide reasonable
accommodations to qualified individuals with disabilities in
accordance with the Americans with Disabilities Act and applicable
state and local law.
Posting Notes: Marshalls Store 0661 -- 1931 Glacier Park Ave --
Naperville -- IL -- 60540
Keywords: The TJX Companies , Inc., Naperville , Customer Service Associate, Other , Naperville, Illinois
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