Company: Hankyu Hanshin Express usa, Inc.
Posted on: May 22, 2023
General Position Summary
This position is responsible for preparing all necessary export documentation required by the customs and airline companies as well as coordinating shipment.
Essential Job Functions
---Responses and answers various questions from customers, including regulations, required information, invoices, quotas and etc.
---Contacts the trucking companies to arrange pick-up cargos from customer's warehouse or other locations to the company warehouse.
---Responsible to coordinate trucking schedule and makes any adjustment as needed.
---Contacts airline companies to make booking for the cargo space.
---Obtains rates for ocean& air freight and trucking and rail.
---Negotiates with shipping lines and truckers to get a better rate.
---Prepares necessary export documentation such as bill of landing, packaging list, invoice and other required documents by the Customs, Airline companies and TSA.
---Makes sure that all paperwork is completed in compliance with customs regulations.
---Closes pouch and arranges transfer to airline.
---Tracks the shipments.
---E-mails necessary shipping information to the customers, Japan and other parties after completing export documentation.
---Keeps the customers/ overseas office informed with the status of their shipments.
---Maintains and manages customer's information in accordance to TSA regulation
---Issues invoices and mails to the customers and overseas agents.
---Communicates with department manager and other staff to maintain effective work-flow.
---Communicates with sales department and customer service department staff to answer customer's requests and inquiries.
OTHER & MISCELLANEOUS
---Seeks constant improvement, more efficient and less expensive ways and means in work processes.
---Performs special projects and other miscellaneous duties as assigned by supervisor / manager.
---Maintains high ethical standards in the work place.
---Reports all irregular issues and problems to management for solution.
---Maintains good communication with other managers, staff & outside contacts.
---Complies with all company policies and procedures.
---Responsible for maintaining a clean and safe working area.
Keywords: Hankyu Hanshin Express usa, Inc., Naperville , Export Coordinator, Other , Addison, Illinois
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