HVAC Service Tech I - Naperville
Company: Sears Holdings Corporation
Location: Naperville
Posted on: January 13, 2021
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Job Description:
Join the Transform Home Services team as an HVAC Service
Technician!No On-Call Work! No Sundays! Uncapped Commission!
$5,000.00 Sign-On bonus! The HVAC Technician is responsible for
providing timely and quality repairs of customers' products (Heat
Pumps, Heating Ventilation and Air Conditioning, Gas and Oil
Furnaces & Boilers) while maintaining the highest level of customer
service. Additionally, this position promotes and sells additional
products and services that directly impact the profitability of the
Company. Job Duties/Responsibilities: Performs timely and quality
repairs in resolving customer complaints Diagnoses and repairs HVAC
equipment in the customer's home and gives the customer an accurate
estimate of the cost of repair if applicable Uses basic tools or
instruments to assemble, adjust, calibrate, repair or test various
products regarding HVAC Works as a dedicated team member to ensure
fast, flexible and expert service to every customer Maintains high
level of customer satisfaction through efficient and timely
customer resolution Follows the Value Added Services Process (i.e.,
selling extended warranties, water filters, generating customer
interest in new Heating Ventilation and Air Conditioning systems as
appropriate) by effectively communicating the benefits to the
customer Maintains the highest level of service standards and
communicates openly with District Production Manager to assist as
needed with resolving customer HVAC issues Maintains truck stock
inventory and ensures maintenance schedules are within the Company
guidelines (i.e., wash truck weekly, oil changes), and ensures
tools and equipment are in safe operating condition Completes all
Break/Fix Technician training elements within required timeframes
Installs new HVAC systems and related accessories according to
safety and manufacturer's specifications Ensures complete
protection of customer's property by installed and servicing
Heating Ventilation and Air conditioning (HVAC) equipment and
material in a safe, professional and expeditious manner Removes any
equipment necessary for the installation of new HVAC product and
material according to manufacturer's specifications Cleans up work
areas, including any areas that were utilized for the installation
process Performs other duties as assigned Required Skills: EPA
Certification required Valid Driver's License Required Age
Requirement: 18+ Years of Related Experience: 1-2 Years Ability to
communicate, read, understand and apply written text of a technical
nature in order to answer questions, solve problems or complete job
tasks Complete knowledge of all tools, equipment and materials used
to perform services on Heating Ventilation and Air Conditioning
(HVAC) units Ability to receive truck stock at home if a Company
vehicle is retained at the Break Fix Technician's residence or
other location Ability to work variable and flexible hours,
including significant overtime as needed Ability to lift and carry
up to 75 lbs. Ability to frequently bend, stoop, kneel, stretch,
twist, reach and climb Ability to drive and travel long distances
of over 5 hours Ability to access interior and exterior landscapes
Ability to access different levels of terrain while performing
duties High school diploma or General Education Degree (GED) Teal
EEO/EOE/Equal Opportunity Employer / Disability / Vet.
Keywords: Sears Holdings Corporation, Naperville , HVAC Service Tech I - Naperville, Professions , Naperville, Illinois
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