911 Dispatcher
Company: Village of Addison
Location: Addison
Posted on: June 22, 2022
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Job Description:
Summary of Position and Duties:
The Human Resources Division of the Village of Addison, Illinois is
accepting applications for the purpose of filling future vacancies
in the position of 9-1-1 Dispatcher. The Village of Addison will
also be using this recruitment to create a hiring list that may be
used to fill future vacancies in the position of 9-1-1 Dispatcher.
The hiring list will be valid for one (1) year from the date of the
test. In order to be placed on this hiring list, all applicants
must take and pass the test that is administered for this position.
The Dispatcher is an at-will, FLSA non-exempt position. Dispatchers
are assigned to answer all 9-1-1 emergency and non-emergency calls
for police, fire and emergency medical services. The Center is a
consolidated dispatch center serving multiple agencies. Future
expansion in the number of jurisdictions this dispatch center will
handle is possible. Dispatchers may be assigned to any one (1) of
the three (3) following shifts which commence at: 1. 6:30am 2.
2:30pm and 3. 10:30pm.
All applicants must meet the following minimum requirements to be
an eligible candidate for this position:
Must also be capable of obtaining CPR, EMD and matron
certifications within a timeframe established by the Village of
Addison and maintain those certifications on an annual basis;
Ability to obtain certification as a Full Access LEADS operator by
the Illinois State Police within a timeframe established by the
Village of Addison;
Possess a high school diploma or G.E.D. equivalent;
Ability to pass a written examination, a full police background
investigation, psychological and physical examination, drug,
hearing, and vision screenings and a personal interview;
Conduct a ride-along with members of the Addison Police
Department;
Be able to sit at the Addison Consolidated Dispatch Center Radio
Room and observe the operations of the Center, as required by the
Village;
Ability to work nights, weekends, and holidays, along with any
expected/unexpected overtime that may be mandatory;
Schedule flexibility and multi-tasking skills in a stressful
environment are paramount;
Applications MUST be submitted online by Monday, July 11, 2022 at
4:00 PM.
Mandatory Orientation and Written Examination Session to be held on
Thursday, July 21, 2022 at 9:00 AM.
Beneficial qualifications include:
Experience in successfully dealing with the public, in person and
over the phone, on a very frequent basis, including the ability to
handle irate, difficult, upset and demanding customers with
professionalism and courtesy;
Possession of at least two (2) years of experience in Emergency
Service or other related fields as a Dispatcher;
Possess a Class D Illinois Driver's License, free of incidence
which may result in license suspension or revocation of
certification;
Full-access LEADS (Law Enforcement Agency Data System)
certification;
CPR/AED certification;
Computer/data-entry experience;
Experience with computer-based, multi-line telephone equipment.
.
To apply for this position or obtain additional information,
please
visit the following website: http://www.applytoserve.com
Equal Employment Opportunity: Please refer to the Village of
Addison website: www.addisonadvantage.org - Division of Human
Resources Section, to review a copy of the Village's policy on
Equal Opportunity Employment.
Keywords: Village of Addison, Naperville , 911 Dispatcher, Professions , Addison, Illinois
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