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Employee Experience Analyst II

Company: ALDI
Location: Naperville
Posted on: September 23, 2022

Job Description:

Our Human Resources Department is focused on ALDIs most valuable asset: our people. With teams including Administration, Employee Communications, Payroll & Benefits, Human Resource Information Systems, Legal, Risk & Security, Recruitment and Training & Development, HR makes sure that ALDI continues to employ talented and motivated people that are focused on preserving the supportive culture we're known for.

In this role theEmployee Experience Analyst II will be responsible for collecting and analyzing employee feedback data. They willwork with the employee engagement team to develop company-wide action planning. The ideal candidate will haveexperience working with various data and analytics platforms including Tableau and have an educational background in data analysis and visualization, (e.g. computer science, marketing). The objective of the role is to act as an Employee Experience subject matter expert by researching, analyzing, and delivering useful insights regarding the employee experience using systems, reporting and processes, and other employee feedback platforms under the direction of leadership.

Position Type: Full-Time
Work Location: Naperville, IL
This role is eligible to participate in ALDIs Hybrid Work Program, which allows remote work up to 3 days per week(i.e., work remotely up to 3 days per week; work in-office at least 2 days per week).

Duties and Responsibilities:
Must be able to perform duties with or without reasonable accommodation.

Recommends changes to employee engagement strategy based on trends, third-party vendor feedback, and independent research.
Represents the employee experience team in IT integration projects.
Advises on any changes or actions to improve the efficiency and effectiveness of the team.
Informs management of recurring issues or when additional team training may be required.
Serves as a technical point-of-contact for assigned functional areas and assists subject matter experts.
Coordinates the logistics of the day-to-day running of team projects.
Contributes to the preparation of materials for routine insight reports and presentations.
Develops metrics and dashboards to track employee experience over time.
Maintains and sets up new system configurations.
Ensures that required and necessary documentation is completed and properly maintained in order to provide substantiation and assist with future audits.
Develops and maintains standard and custom reports to meet the reporting requirements for all levels of the company, and ensures all reports are implemented in a timely manner using high quality data presented in a logical and understandable format.
Runs periodic audits with system setups and interfaced venders to ensure data consistency and accuracy.
Assists in training and developing team members to retain a motivated and professional workforce.
Collaborates with team members and communicates relevant information to leadership.
Upholds the security and confidentiality of documents and data within area of responsibility.
Other duties as assigned.

Job Qualifications:
ALDI Acts Competencies:
Perform within ALDI Acts competencies as outlined below.

Collaborates and Cooperates with Team: Commits to and supports a collaborative and high-performing working environment with peers and managers.
Drives for Success: Seizes opportunities and proactively takes concrete actions to complete tasks. Goes the extra mile and persistently overcomes obstacles to improve outputs.
Focuses on the Customer: Seeks to understand underlying customer needs to create value. Drives the team to maintain focus on customers.
Focuses on Quality: Takes an efficient, analytical approach to solve problems or produce outputs in an accurate and timely manner. Ensures quality and accuracy of results.
Plans and Prioritizes: Sets priorities and organizes information in order to efficiently and effectively get the job done.

Job-specific Competencies:
Knowledge/Skills/Abilities

Gives attention to detail and follows instruction.
Prepares written materials to meet purpose and audience.
Develops and maintains positive relationships with internal and external parties.
Works cooperatively and collaboratively within a group.
Understands the history, strategy, organizational authority, interdependence of job duties, products, systems, and services of the company.
Ability to interpret and apply company policies and procedures.
Understands HRIS and employee feedback systems reporting capabilities and limitations.
Analyzes and resolves system issues.

Education and Experience:

Bachelor's Degree in Information Systems, Marketing, Human Resources or a related field required.
A minimum of 5 years of progressive experience in analytics/research software required.
Or, a combination of education and experience providing equivalent knowledge.

Physical Requirements:

Work is performed in an office environment where a computer, telephone and other office equipment are used as needed to perform duties.
Regularly required to sit, reach, grasp, stand and move from one area to another.
Constantly and repeatedly use keyboard/mouse.
Occasionally required to push, pull, bend, lift and move up to 25 lbs.

Travel:

No travel required.
ALDI offers competitive wages and benefits, including:
401(k) Plan
Company 401(k) Matching Contributions
Employee Assistance Program (EAP)
PerkSpot National Employee Discount Program
In addition, eligible employees are offered:
Medical, Prescription, Dental & Vision Insurance
Generous Vacation Time & 7 Paid Holidays
Short and Long-Term Disability Insurance
Life, Dependent Life and AD&D Insurance
Voluntary Term Life Insurance
Click here to learn more about the benefits ALDI has to offer

ALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.
Required Preferred Job Industries Retail

Keywords: ALDI, Naperville , Employee Experience Analyst II, Professions , Naperville, Illinois

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