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Sales Assistant

Company: LED Phantom
Location: Addison
Posted on: June 17, 2022

Job Description:

Sales AssistantLED Phantom is seeking a dynamic individual to join our organization as a Sales Assistant. This individual will be teamed up with our Outside Sales Representatives to assist them in their daily administrative duties.Essential Duties and Responsibilities- Partner with sales representatives in administrative aspects of sale.- Manage Day to Day Activities such as Opportunities, Quotes, Order Entry, Product Substitution, Order Tracking, RMA's, Invoice/Credit Memo. Requests for Catalog, Spec, IES files, Install Videos, and others.- Act as liaison between sales representatives and customer service and operations.- Assist customers with needs in relation to sale of products.- Complete tasks related to sales transactions from start to finish.- Develop an excellent understanding of the MES/LPD Vendors product line up such as LED Lighting, Controls, Refrigeration, and other energy efficiency products & services. - Participate in sales meetings and councils as required. - Accurately enter all sales information with detailed notes into NetSuite. - Manage all your cases, back orders, future orders, RMAs, quotes, proposals & leads. Keep system clean and up to date.- Navigate CRM and other sales tools to maximize sales representative's effectiveness.- Arrange literature and technical information to be sent out as requested.- Complete necessary follow-up to ensure orders are delivered as promised.- Endear yourself to LED lighting products and develop knowledge related to the industry in order to serve as an extension of the sales representatives.- Act as point of contact for main accounts to ensure customer satisfaction.- Constant communication with all members of organization to optimize sales workflow.- Other tasks as requested by Sales Representative or Director.Knowledge, Skills, & Abilities- Extremely organized with the ability to prioritize tasks.- Familiar with CRM operation and Microsoft Suite of products (Word, Excel, Teams, Outlook.)- Ability to work in a fast-paced environment.- Great communication skills with both internal team members and customers.- Ability to absorb and retain product knowledge information.- Customer focused mentality.- Basic sales knowledge with the ability to grow.- Ability to successfully pass a background check, including a clean driving record, and other pre-employment screening.

Keywords: LED Phantom, Naperville , Sales Assistant, Sales , Addison, Illinois

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